Better begins here
Crown Resorts is a great place to visit and it’s an even better place to work, a place where you can play your part in creating fun, memorable, world-class experiences for our guests and our people. We value passion, optimism, and an appetite for change - for the better. Here, you’ll be part of the team, empowered to explore more, experience more and supported by your leader to grow and develop.
The Role
Crown Sydney is seeking a full-time Crown PlaySafe Advisor to join its distinguished and dynamic team. Reporting to the Crown PlaySafe Shift Manager the Crown PlaySafe Advisor is responsible for the implementation and delivery of Crown PlaySafe programs and services with the aim of minimising harm for guests and their families. Crown PlaySafe Advisors on duty assist with the management of the customer facing operation of the Crown PlaySafe Centre.
About You
Must be available for shifts over a 24/7 roster including weekends and public holidays.
Social services and Gaming operations background would be highly regarded.
Additional language skills advantageous.
Capable of establishing trust and building rapport with individuals from diverse cultures and backgrounds.
Excellent conflict management skills.
Strong communication skills both written and verbal.
Confident in presenting complex concepts clearly and effectively.
Ability to maintain a high level of integrity, sensitivity, and confidentiality.
Skilled in developing and fostering stakeholder relationships.
Provide leadership and direction to the department, ensuring compliance with Crown policies, Health and Safety requirements and relevant legislation.
Ability to obtain Casino Special Employee Licence in NSW, Victoria and WA including a Working with Children Check.
What We Offer You
Contribute to the success of an award-winning team.
Fitted uniforms provided and laundered by Crown.
Generous discounts across all Crown hotels and restaurants Australia wide.
Complimentary meals at our on-site staff restaurant.
Access to discounts with our various corporate partners across travel, insurance, health & wellbeing, fashion, banking & finance, technology, parking.
** Applicants must have full and unrestricted working rights in Australia to be considered for this role.
Applications close: Midnight 14th September 2026
On top of exciting career possibilities, we offer better exposure to experiences and learning. To see our range of benefits and opportunities visit Crown Resorts Careers.
Our Crown Community celebrates uniqueness and embraces diversity. We welcome the creativity, insights and experiences from people of different race, age, religion, cultural background, gender, people with disability, people who identify as LGBTIQ+ and Aboriginal and Torres Strait Islander; people like you.
Skills Required
- Availability to work shifts on a 24/7 roster, including weekends and public holidays
- Ability to establish trust and build rapport with individuals from diverse cultures and backgrounds
- Excellent conflict management skills
- Strong written and verbal communication skills
- Confidence presenting complex concepts clearly and effectively
- Ability to maintain integrity, sensitivity, and confidentiality
- Stakeholder relationship development and fostering skills
- Ability to provide leadership and direction while ensuring compliance with policies, health and safety requirements, and legislation
- Ability to obtain Casino Special Employee Licence in NSW, Victoria, and WA
- Ability to obtain a Working with Children Check
- Full and unrestricted working rights in Australia
- Background in social services or gaming operations
- Additional language skills
What We Do
Crown Resorts is one of Australia's largest entertainment groups and a leading operator and developer of integrated resorts. The company owns and operates a suite of world-class properties in Melbourne, Perth, and Sydney, as well as London’s boutique Crown Aspinalls. Its core offerings include luxury accommodations, award-winning dining, world-class casinos, conferencing, shopping, and high-end entertainment facilities.
