CRO Specialist

At Commerce, our mission is to empower businesses to innovate, grow, and thrive with our open, AI-driven commerce ecosystem. As the parent company of BigCommerce, Feedonomics, and Makeswift, we connect the tools and systems that power growth, enabling businesses to unlock the full potential of their data, deliver seamless and personalized experiences across every channel, and adapt swiftly to an ever-changing market. Simply said, we help businesses confidently solve complex commerce challenges so they can build smarter, adapt faster, and grow on their own terms. If you want to be part of a team of bold builders, sharp thinkers, and technical trailblazers, working together to shape the future of commerce, this is the place for you.

We’re looking for a detail-oriented and curious CRO Specialist to help us improve our website performance through data analysis, A/B testing, and user research. In this role, you’ll take ownership of the day-to-day operations of website experimentation—from creating and QA’ing tests to monitoring results and ensuring winning variants are put into production. By handling the executional aspects of experimentation, you’ll play a key role in helping us accelerate testing velocity, learn faster, and continuously improve the customer experience. This is a hands-on position with plenty of opportunities to learn, grow, and shape how we optimize our website over time.

• Build and configure A/B tests and other website experiments within our testing platform

• Conduct thorough QA to ensure experiments function correctly across devices and browsers before launch

• Monitor experiments in progress, ensuring accurate data collection and flagging any issues

• End experiments once complete and work with stakeholders to ensure winning test variations are implemented in production

• Research and propose new testing ideas to support continuous optimization

• Analyze website analytics and experiment results, preparing reports and sharing key learnings with stakeholders

• Contribute to building a culture of experimentation by helping increase test velocity and rigor

• Minimum 3 years of experience in website development, design, or SEO 

• Strong analytical skills with the ability to interpret data and identify trends

• Understanding of A/B testing principles and methodologies

• Strong attention to detail with an ability to spot technical or UX issues during QA

• Comfort working with data and translating findings into meaningful insights

• Clear communicator with the ability to summarize results for different audiences

• Curiosity, eagerness to learn, and strong organizational skills

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(Pay Transparency Range: $54,000-$90,000)

At Commerce, we believe that celebrating the unique histories, perspectives and abilities of every employee makes a difference for our company, our customers and our community. We are an equal opportunity employer and the inclusive atmosphere we build together will make room for every person to contribute, grow and thrive.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the interview process, to perform essential job functions and to receive other benefits and privileges of employment. If you need an accommodation in order to interview at Commerce, please let us know during any of your interactions with our recruiting team.

Learn more about the Commerce team, culture and benefits at https://www.commerce.com/careers/

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