CRM Training and Enablement Program Manager

Reposted 25 Days Ago
Be an Early Applicant
Singapore
In-Office
Mid level
Biotech
The Role
The CRM Training and Enablement Program Manager will drive user adoption and training excellence on Salesforce, create and execute training materials, and evaluate user adoption to enhance performance.
Summary Generated by Built In
We are currently seeking a Salesforce Training and Enablement Program Manager (x|f|m) for our cross-functional CRM & Digital Transformation team in BPS division based in Singapore.
In this role you will ensure that the right training framework is in place, that we have outstanding training materials, that we offer the right support, and monitor the effects. If you are keen to work at a global level, have a good knowledge of Salesforce and outstanding interpersonal skills, we look forward to receiving your application.

Grow with usYour Responsibilities

  • Drive user adoption and training excellence

  • Identify and map Salesforce training needs in a role or user group based setup

  • Create training concepts and materials to make it as easy as possible for users of any technical level to use Salesforce

  • Plan and execute trainings

  • Evaluate Salesforce user adoption to ensure that trainings are meeting business needs and improving performance

  • In collaboration with Knowledge Management team develop Salesforce Super User and Regional Salesforce trainer network

  • Together with other Commercial Excellence stakeholders define and support execution of change management initiatives within Sales organization to drive long term behavioral changes that foster Salesforce adoption

What will convince us

  • Degree in business administration or related field with extensive global experience

  • Several years of sales experience, preferably in a key user role with Salesforce.com

  • Solid experience in end user trainings and very good communication skills

  • Excellent relationship-building skills and outgoing personality

  • Familiarity with sales business processes and functional relationships

  • Ability to liaise with stakeholders at all levels

  • Fluent English is a must, additional languages are an advantage

About Sartorius 

Sartorius is part of the solution in the fight against cancer, dementia, and many other diseases. Our technologies help translate scientific discoveries into real-world medicine faster, so that new therapeutics can reach patients worldwide. 

We look for ambitious team players and creative minds, who want to contribute to this goal and advance their careers in a dynamic global environment.

Join our global team and become part of the solution. We are looking forward to receiving your application. 
www.sartorius.com/careers

Top Skills

Salesforce
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The Company
HQ: Göttingen
9,059 Employees
Year Founded: 1870

What We Do

Sartorius is a leading international partner of life sciences research and biopharmaceutical manufacturing.

We help our customers #SimplifyProgress from drug discovery to manufacturing so that more people can have access to better medicine. With this, we are #PartOfTheSolution in the fight against diseases worldwide.

With innovative laboratory instruments and consumables, the our Lab Products & Services division focuses on laboratories performing research and quality control at pharmaceutical and biopharmaceutical companies as well as academic research institutes.

The Bioprocess Solutions division, with its broad product portfolio focusing on single-use solutions, helps customers manufacture biotech medications, vaccines, and cell and gene therapies safely, rapidly, and economically.

Based in Göttingen, Germany, Sartorius also has a strong global reach with around 60 production and sales sites worldwide. We regularly expand our portfolio through the acquisition of complementary technologies.

In 2023, Sartorius generated sales revenue of around 3.4 billion euros. Currently, around 14,600 employees from around 110 nations are working for customers around the globe.

Join our team, partner or collaborate with us.

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