CRM Tester

Reposted 2 Hours Ago
Be an Early Applicant
2 Locations
In-Office or Remote
1M-2M Annually
Senior level
Information Technology • Professional Services • Consulting
The Role
Perform functional and regression testing for CRM/Veeva applications supporting pharma commercial operations. Develop and execute test cases, validate customer master, order flows, and call activity modules, set up test data, report and triage defects, coordinate cross-functional test cycles, and maintain test documentation in ALM/JIRA.
Summary Generated by Built In

Role: CRM/B2B Testers

Experience: 5+ Years

Location: Remote / Bengaluru

Job Description:

We are looking for QA Testers with strong experience in Veeva CRM and B2B business

processes to support testing activities for CRM deployments. Candidates should have

familiarity with pharma commercial systems.

Responsibilities:

• Develop and execute functional and regression test cases for CRM/Veeva

applications.

• Validate customer master, order flows, and call activity modules.

• Perform test data setup, bug reporting, and issue triaging.

• Coordinate with cross-functional teams during test cycles.

• Maintain test documentation and results in ALM/JIRA or equivalent tools.

Requirements:

• Minimum 5 years of CRM testing experience, including 2+ years in Veeva CRM.

• Understanding of commercial operations in life sciences industry.

• Excellent written communication and defect reporting capabilities

Skills Required

  • Minimum 5 years of CRM testing experience
  • At least 2 years of experience with Veeva CRM
  • Familiarity with pharma commercial systems and B2B processes
  • Experience developing and executing functional and regression test cases for CRM
  • Experience with test documentation and issue tracking tools (ALM, JIRA, or equivalent)
  • Excellent written communication and defect reporting skills
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The Company
26 Employees
Year Founded: 2018

What We Do

Pontoon Global Solutions is a premium staffing firm specializing in recruitment services across various sectors, including IT, healthcare, finance, legal, construction, and engineering. Operating primarily in the US and India, they provide scalable and flexible hiring models—including permanent, contract, and project-based roles—by delivering pre-vetted, high-quality talent to help organizations meet their mission-critical hiring needs.

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