Position Summary
The successful intern will be supporting the CRM team managing owned channels campaigns: email, push notification, Whatsapp and in app news, content & engagement activities.Tasks may include, sided by Tutor with increasing autonomy, relating with all the internal stakeholders, supporting briefing, monitoring and assessing campaigns performance through appropriate KPIs, ensuring the respect of deadlines and objectives.
Role and Responsibilities
1. Audience Segmentation Support
Assist in analyzing customer data to identify key segments.
Support the creation of customer profiles based on segmentation rules.
2. Loyalty Program Support
Support in creating content and engagement activities in Samsung Members app and Community & for Rewards loyalty program.
3. Campaign Governance
Help in planning and executing CRM campaigns, coordinating agencies by producing brief, checking assets and interfacing with product division, e-store and Legal Team.
Also Monitor campaign performances and provide feedback to spread best practices.
4. Team Collaboration
Work closely with the CRM team to support ongoing projects.
Participate in team meetings and contribute ideas for improving CRM strategies. Also supporting Business Innovation Team for producing campaigns reports.
5. International Environment
Work closely with European colleagues to share CRM perspectives, common goals, visions and issues.
Skills and Qualifications
BSc/MSc (pursuing/graduate) in Marketing or Media & Communication.
Strong communication skills (verbal and written) and basic understanding of project management.
Proficiency in English language.
Interest in learning about CRM & Loyalty strategy.
Willingness to learn about segmentation rules and approaches.
Ability to multitask, organize, and prioritize tasks effectively.
Ability to effectively contribute under pressure in a dynamic and challenging environment.
Team-oriented mindset, flexibility, and adaptability to a fast-changing environment.
We are an equal-opportunity employer and value diversity at our Company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status or disability status.
* Please visit Samsung membership to see Privacy Policy, which defaults according to your location, at: https://account.samsung.com/membership/policy/privacy. You can change Country/Language at the bottom of the page. If you are European Economic Resident, please click here: https://europe-samsung.com/ghrp/PrivacyNoticeforEU.html
Skills Required
- BSc/MSc pursuing/graduate in Marketing or Media & Communication
- Strong communication skills
- Basic understanding of project management
- Proficiency in English language
- Interest in learning about CRM & Loyalty strategy
Samsung Electronics Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Samsung Electronics and has not been reviewed or approved by Samsung Electronics.
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Parental & Family Support — Paid parental leave of up to 14 weeks is offered in U.S. entities, alongside family‑building support, caregiver resources, and adoption assistance. Semiconductor sites note fully paid parental leave for eligible employees and targeted programs for pregnancy and infant care.
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Leave & Time Off Breadth — Generous PTO equivalent to about 20 days per year for full‑time U.S. employees, increasing with tenure, is paired with company holidays. Some entities also promote flexible time initiatives and paid volunteer time.
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Retirement Support — Semiconductor units publicly detail a 401(k) match with immediate vesting, and other U.S. entities highlight strong retirement support. Additional financial programs such as student‑loan repayment and charitable‑gift matching bolster long‑term savings.
Samsung Electronics Insights
What We Do
Samsung Electronics is a global leader in technology, opening new possibilities for people everywhere. Through relentless innovation and discovery, we are transforming the worlds of TVs, smartphones, wearable devices, tablets, digital appliances, network systems, medical devices, semiconductors and LED solutions. Samsung is also leading in the Internet of Things space through, among others, our Smart Home and Digital Health initiatives. Since being established in 1969, Samsung Electronics has grown into one of the world’s leading technology companies, and become recognized as one of the top 10 global brands. Our network now extends across the world, and Samsung takes great pride in the creativity and diversity of its talented people, who drive our growth.
