CRM Specialist

Reposted 5 Days Ago
Be an Early Applicant
Espinho, Aveiro
In-Office
2K-2K Annually
Junior
Information Technology • Natural Language Processing • Software
The Role
The CRM Specialist will manage customer relationship management strategies, analyze campaign performance, and improve client retention through data-driven decisions.
Summary Generated by Built In

Our client is a Portuguese online gaming brand. We are looking for a CRM Specialist to join the client’s Team.
What You Will Do

  • Create and manage CRM campaigns, including communication via Email, SMS, Push Notifications, and Inbox.
  • Manage and segment customer databases to support targeted initiatives.
  • Analyze and optimize CRM campaigns to improve conversion and retention.
  • Develop automated communication flows to drive conversion and reactivation.
  • Collaborate with cross-functional teams to ensure the effectiveness of CRM strategies.

Requirements
  • Bachelor’s degree in Marketing, Management Informatics, Engineering, or a related field.
  • Minimum of 2 years of experience in CRM-related roles.
  • Strong knowledge of conversion, retention, and reactivation indicators.
  • Strong analytical and critical-thinking skills for evaluating campaign performance and results.
  • Advanced proficiency in Excel.
  • Experience in managing web-based products (valued).
  • Experience in the Gaming industry (valued).
  • Knowledge of IMS tools.
  • Fluent English, spoken and written.

Benefits
  • Employment Contract;
  • Salary Range: 1.500€ – 2.000€ Gross/Month;
  • Performance Bonus;
  • Meal Card;
  • Hybrid work (Espinho).

Top Skills

Excel
Ims Tools
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The Company
HQ: Porto
16 Employees
Year Founded: 2023

What We Do

Alongside | Build Great Products with Great Teams

Alongside helps VC-backed start-ups, scale-ups and digital-first enterprises accelerate their roadmaps by assembling elite, time-zone-aligned teams of software engineers, product managers and UX/UI designers, often in under 14 days. Our Porto HQ sits in Europe’s fastest-growing tech hub and taps a vetted global talent pool that lets you ship faster, reduce burn and stay laser-focused on product-market fit.

Why high-growth companies choose Alongside
• Top 1 % practitioners: rigorously screened full-stack, mobile, blockchain & AI/ML engineers, plus senior designers and product leaders. 
• Flexible engagement models: scale a single specialist, an entire squad, or an autonomous build-and-ship pod.
• End-to-end ownership: discovery → design → development → launch, with weekly velocity reports and transparent KPIs.
• Cost-efficient remote talent: New York, Porto, Pune & Hanoi offices give you round-the-clock progress without Silicon-Valley price tags. 
• Proven track record: core Alongside team took Arkive, the world’s first decentralised museum, from idea to funded product. We helped Circuit Security to secure 4.5M in funding and many other startups.

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