Work Flexibility: Remote or Hybrid or Onsite
Salesforce Administrator – Stryker South Pacific
Are you a Salesforce.com Subject Matter Expert (SME) looking for an opportunity to make a real impact? Stryker South Pacific (SSP) is seeking a Salesforce Administrator to support our business users and optimize day-to-day processes within our CRM platform.
About the Role
As our Salesforce Administrator, you will:
- Manage the CRM business support queue, providing timely assistance to users.
- Act as the key liaison between business users, the CRM team, and IT support.
- Enhance and optimize Salesforce to maximize efficiency and ROI by supporting the Business Analysts.
- Identify opportunities for process improvements and support the implementation of innovative solutions.
What We’re Looking For:
- Proven experience as a Salesforce Administrator (certifications a plus!).
- Strong problem-solving skills and a proactive mindset.
- Excellent communication and stakeholder management abilities.
- Ability to translate business needs into effective Salesforce solutions.
- Genuine interest in a career path in Salesforce
Join us at Stryker and help us empower our teams with the best tools for success!
Apply now and be part of a dynamic, forward-thinking team!
Key Responsibilities:
- CRM Support: Manage the SSP CRM support queue and proved assistance to business users.
- Salesforce Administration: Oversee licensing, user setup, reports, dashboards, workflows, and field creation.
- System Maintenance & Integration: Ensure SFDC solutions are developed, implemented, and maintained while coordinating with third-party support.
- Testing & Release Management: Stay updated on SFDC releases, conduct pre-release testing, and leverage new functionalities.
- Business Insights: Monitor user activity and inform management of key trends or changes.
- Stakeholder Collaboration: Work with local CRM team, global CRM partners and support Compliance with Quality procedures.
Critical Requirements:
Experience:
- System administration in a multi-divisional organization.
- Software implementation and user support.
Skills:
- Strong interpersonal, communication, and presentation abilities.
- Ability to learn and administer IS solutions.
- Knowledge of compliance, privacy, and training frameworks.
- Project management and conflict resolution skills.
- Initiative, problem-solving, and business acumen.
Desirable Qualifications & Experience:
Qualifications:
- Salesforce Administrator Certification (preferred).
- Degree in business, science, or engineering (desirable).
Experience:
- 2+ years of Salesforce and corporate user support experience.
- Salesforce Lightning and cloud-based solutions.
- Database and process management system knowledge.
Technical Skills:
- Salesforce Admin (dashboards, reporting).
- Proficiency in databases, product management, and Windows environments.
Travel Percentage: None
Stryker Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Stryker and has not been reviewed or approved by Stryker.
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Healthcare Strength — Healthcare coverage is described as comprehensive, with multiple medical plan options and added protections such as critical illness, accident, and hospital indemnity, plus mental health resources. Wellbeing programs, onsite gyms, and fitness/nutrition classes further reinforce the perceived strength of health benefits.
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Retirement Support — Retirement offerings are seen as strong, highlighted by a competitive 401(k) plan with company matching and potential discretionary contributions. These elements are often viewed as valuable pillars of total rewards.
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Strong & Reliable Incentives — Variable pay is viewed positively, with annual bonuses and sales commissions often lifting total compensation. Incentive plans are seen as a meaningful contributor to pay satisfaction in roles where performance drives earnings.
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What We Do
Stryker is a global leader in medical technologies and, together with its customers, is driven to make healthcare better. The company offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 130 million patients annually. More information is available at www.stryker.com. Together with our customers, we are driven to make healthcare better.
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