CRM & Sales Operations Specialist

Posted 11 Days Ago
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Campinas, São Paulo
In-Office
Mid level
Information Technology • Logistics • Other • Software • Consulting
The Role
The CRM & Sales Operations Specialist manages CRM data, integrates systems, builds automation workflows, supports marketing and sales processes, and provides training and reporting.
Summary Generated by Built In

What your new challenge will look like

As a CRM & Sales Operations Specialist, you ensure the reliability, usability, and strategic alignment of our CRM system by assuring and managing data quality, driving automation, and supporting sales operations through system optimization and reporting.

  • Manage CRM data including regular updates, audits and cleansing

  • Integrate data from internal and external systems into the CRM

  • Collaborate with internal teams to resolve data issues and maintain a clean, synchronized system environment

  • Support with developing, implementing and maintaining scalable E2E-CRM processes in close collaboration with marketing, sales and other stakeholders

  • Build and maintain automation workflows to improve data consistency and reduce manual work

  • Support marketing automation and lead management workflows

  • Manage user roles, pipelines, lifecycle stages, and sales enablement assets in the system

  • Ensure proper tracking of activities, touchpoints, and deal progress across the sales funnel

  • Help translate sales processes and requirements into CRM workflows and logic

  • Provide technical support and training to sales users to ensure effective CRM adoption

  • Maintain documentation of system usage, processes, and standards

  • Build dashboards, reports, and KPIs for marketing and sales teams

  • Support with creating actionable insights based on CRM data

  • Monitor system performance and recommend improvements to optimize processes and visibility

Why you belong at 4flow

  • Completed degree in business, data analysis, information systems, or a related field

  • 3+ years of experience in CRM operations and/or sales operations, preferably as a HubSpot consultant

  • Proven hands-on experience with the HubSpot CRM platform

  • Strong understanding of B2B sales cycles, lead management, and customer lifecycle

  • Proficient in managing structured data and large volumes of records

  • Advanced skills in MS Excel; experience with reporting tools (e.g., HubSpot dashboards, Looker, Power BI) is a plus

  • Strong communication skills in English (German is a plus)

  • Available to work in a hybrid model in Campinas

What we offer

Come join us! 4flow offers a clearly defined vision, excellent job security, and outstanding opportunities for your individual development. As part of a highly international, fast-growing company with a vibrant corporate culture, you will enjoy a competitive base salary, an attractive bonus system, and a great benefits package.

Ready for 4flow? Then please apply online. Please upload an English version of your resume when applying.

Top Skills

Hubspot
Looker
Excel
Power BI
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The Company
Atlanta, GA
599 Employees
Year Founded: 2000

What We Do

4flow provides consulting, software and services for logistics and supply chain management. More than 700 4flow team members leverage their supply chain expertise and IT know-how to best serve our customers at 18 locations around the world. Around the globe, we develop and implement lean and sustainable supply chain strategies for our clients’ businesses. Our clients come from a variety of industries including: vehicle manufacturers and suppliers, consumer goods and retail, industrial machinery manufacturers, medical technology, basic materials, spare parts, renewable energy, high-tech and telecommunications, and logistics service providers (LSP).

4flow and its customer AGCO were honored with the prestigious German Award for Supply Chain Management in 2016, presented by BVL International.

Our consulting expertise at 4flow ranges from implementing lean logistics, designing and optimizing networks, managing and optimizing transportation to improving inventory, managing international supply chains and customs processes as well as enhancing import and export processes.

4flow vista® is the standard software for supply chain design and optimization.

4flow management handles the routine planning, optimization and operation of customers’ supply chain networks worldwide.

4flow research develops practical innovations, and conducts supply chain research relevant to the industry.

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