To support in expanding Car Bodyworx service business to potential fleet/ corporate customers.
Key Job Responsibilities
• Contact Rent a car companies, fleet customers, insurance companies and government establishments for potential service business.
• Assist in developing customized service packages for fleet/corporate customers.
• Contact lapsed customers and offer them special prices/packages to bring them back.
• Promote service contract and extended warranty to retail customers.
• Prepare and submit daily, weekly and monthly reports to service manager. Gather competitors’ pricing/ campaigns.
• Follow up with customer in case of any overdue payments based on request from CCD.
• Execute CRM campaigns as per the instructions.
• Ensure full tracking of executed campaigns.
• Assisting the Service Manager in day-to-day coordination with other departments.
• Liaise with various stakeholders to help create meaningful reports on Campaign Performance.
• Handling & communicating with customers’ problems and complaints.
• Any relevant ad-hoc duties and/or relevant special projects may be assigned by the Management.
Education Qualification, Work Experience & Skills
• Excellent verbal and written English communication skills essential.
• Strong experience with Campaign Management/Marketing Automation Platforms
• Bachelor’s in marketing or communications are desirable.
• 2 - 3 years in administrative support activities is an advantage.
• Skills: Interpersonal, Communication and ability to meet deadlines are essential
• Arabic/English essential, both written and verbal
• Proficient in Microsoft Office (Outlook, Word, Excel, and Power Point).
Skills Required
- Excellent verbal and written English communication skills
- Arabic and English proficiency, written and verbal
- Strong experience with campaign management or marketing automation platforms
- Proficiency in Microsoft Office, including Outlook, Word, Excel, and PowerPoint
- Strong interpersonal and communication skills
- Ability to meet deadlines
- Bachelor's degree in Marketing or Communications
- Two to three years of administrative support experience
What We Do
International Travel Services (I.T.S.) is a premier travel and destination management company based in Turkey. Founded in 1984, the firm specializes in creating high-end, immersive journeys and luxury shore-side experiences. Partnering with the world's most prestigious cruise lines, I.T.S. provides expert ground handling and professional tourism solutions, blending traditional Turkish hospitality with uncompromising quality standards to serve affluent global travelers.
