As part of our continued growth, Neo Group is recruiting on behalf of one of our local partners, leveraging our network of 1,400 talented professionals across 10+ countries. Together, we are committed to delivering innovative, data-driven solutions that empower our clients and foster professional growth within a dynamic and collaborative workplace.
We are on the lookout for a CRM Promotion Manager to join our CRM Department.
Responsibilities:
- Planning and coordinating СRM campaigns across different markets.
- Developing and implementing CRM strategies to drive customer engagement and retention.
- Analyzing customer and campaign data to identify trends, insights.
- Monitoring and reporting on CRM metrics.
- Developing and adapting campaign mechanics based on country specifics and target audiences.
- Collaborating with local teams to align campaign goals and processes.
- Ensuring timely campaign launches and quality control of execution.
- Conducting post-campaign analysis: data collection, performance evaluation, reporting, and optimization recommendations.
- Working with Jira, Confluence, and internal tools for task management, documentation, and workflow coordination.
Requirements
- 1+ years in CRM, digital marketing, or campaign management.
- Experience in e-commerce, or other high-speed product domains.
- Proven track record in planning, launching, and optimizing campaigns.
- Solid understanding of key marketing metrics (Retention, Hold, NGR etc.).
- Experience in post-campaign analysis and actionable recommendations.
- Knowledge of segmentation and personalization strategies.
- Fluent in English (B1+ written and spoken).
- Detail-oriented, structured, and results-driven with the ability to manage multiple markets simultaneously.
Nice to Have:
- Understanding of CRM deep operations: bonus campaigns, retention mechanics, lifecycle journeys.
- Experience with BI tools (Tableau, Power BI, Looker).
- Experience in A/B testing and knowledge of experimental methodologies.
- Experience in managing campaign budgets.
Benefits
- Enjoy 3 health days to focus on your well-being.
- Take advantage of 25 paid calendar vacation days to explore, relax, and unwind.
- Get a $30 net per month sports compensation to stay active and healthy.
- Benefit from top-notch medical insurance for peace of mind.
- Indulge in a variety of snacks available in the office.
- Join us for exciting corporate events that foster team spirit and fun!
Top Skills
What We Do
Neo Group encompasses a portfolio of companies offering B2B services in marketing, technology, data analysis, customer support, HR, and compliance. Headquartered in Malta, our teams are strategically located across Europe, Southeast Asia, and Africa. Our mission at Neo Group is straightforward: to drive profitability and expansion in every market we enter. Yet, beyond financial goals, we prioritize creating an environment where individuals thrive. We aim to expand our presence globally while empowering our team members to reach their fullest potential.
