About Redcare Pharmacy:
As Europe’s No.1 e-pharmacy Redcare Pharmacy is powered by passionate teams and cutting-edge innovation. We strive to create a healthy collaborative work environment where every employee feels valued and inspired to contribute to our vision “Until every human has their health”. If you’re seeking a career that offers purpose and aligns with your values join us and start your #Redcareer today.
Job DescriptionAbout the role:
This is your chance to shape the CRM landscape for our B2B partners—media partners, marketplace sellers, and more—at the very heart of our evolving digital ecosystem. You’ll have ownership of a key system that bridges business and IT, offering both strategic influence and hands-on impact in a fast-paced, collaborative environment. It's a greenfield approach—you'll build something meaningful from the ground up.
Primary location: Cologne, with the flexibility of hybrid work
About the tech stack:
You’ll work with modern CRM systems, data integration platforms, and agile product management tools. Experience with automation, data governance, and tools supporting B2B customer lifecycle processes will be valuable.
About your tasks:
Strong understanding of CRM strategy, customer lifecycle, and B2B processes.
Owns the functional development of the CRM platform for B2B partners such as marketplace sellers or media partners – defining and managing the product roadmap, backlog, and priorities.
Defines and aligns business requirements and data/interface needs across teams, translating them into user stories and ensuring consistency.
Understands CRM concepts and automation in B2B environments, including sales, onboarding, and media-related processes.
CRM & Data Expertise: Experience in retail media, partner management, or campaign processes.
About you:
You bring experience in CRM implementations, ideally in a B2B context, and can navigate between vision and execution.
You have strong experience with agile methodologies and are confident in managing stakeholder expectations across business and IT.
You understand data quality, privacy (incl. GDPR) and have worked on CRM tools involving campaign or partner management.
You are fluent in English; German is a plus.
Additional Information
About your benefits:
In order to provide you with the best possible support for your individual needs - whether it‘s living a healthy life, having enough time for your family, or developing your skills - we offer a wide range of different, site-specific benefits:
Welcome days: We want you to feel at home with us from the very first day. Therefore, we welcome you with our comprehensive onboarding program.
Work from Home: If your job does not require you to be present in the office, we can arrange the place you work from individually - even for up to 20 days a year anywhere in the EU.
Personal development: Grow! We support and encourage your individual development through various in- and external trainings.
Corporate pension plan: We offer a company pension scheme and have a dedicated external consultant to offer you the best guidance and advice.
Employee referral program: Because you know best who fits in with us, successful recommendations are rewarded with a bonus.
Top Skills
What We Do
As Redcare Pharmacy - formerly known as Shop Apotheke Europe - we put care at the heart of everything we do, guiding people through their health to help turn bad days into better ones. We are Europe’s people-first pharmacy.
Start your #Redcareer now!
Let's grow together.
We are an international company that is currently active in seven countries in Europe and is growing rapidly. Our headquarters as well as on of our distribution centre are located in Sevenum in the Netherlands near the German border. Our other distribution centre is in Milan, Italy. In total, we have locations in Cologne, Berlin, Munich, Tongeren, Warsaw, Milan, Lille and Eindhoven.
We are always looking for new colleagues - people who not only get involved in our international team, but who want to actively take on responsibility and who want to grow together with us as a strong partner
