At Netenders, a global leader in wholesale blank apparel, you'll own the full customer lifecycle, connecting Marketing, Sales and Customer Service into one revenue engine. Your mission: turn CRM into a measurable growth driver, powered by AI.
Your day-to-day:
• Run and optimize Klaviyo flows, Salesforce lead scoring, and loyalty/retention programs
• Build AI-driven workflows: lead scoring, segmentation, next-best-action, predictive reactivation
• Oversee phone channels : call tracking, missed-call recovery, lead attribution
• Turn customer data into personalization, reporting, and revenue
• Own your numbers: conversion, repeat purchase, AOV, CLV, response times
Your profile:
• Strong hands-on experience with Klaviyo (or equivalent) and Salesforce
• Practical use of AI in CRM/marketing (Agentforce, Einstein, ChatGPT or similar)
• E-commerce background, ideally with telephony/call tracking exposure (e.g. Aircall)
• Analytical, hands-on, comfortable owning strategy from design to results
• Fluent English; other European languages a plus
What success looks like:
Faster lead response, higher quote-to-order conversion (target: 20%), stronger repeat purchase and loyalty revenue, all measurable, all yours to own.
What we offer:
💰 Competitive salary + performance-based bonus, depending on experience.
🏡 Hybrid setup, with 16 home office days per quarter
🌴 23 vacation days
🍽️ Meal vouchers · 🩺 Health insurance · 🏋️ Gym access
🍩 Friday brunch · 🍻 Quarterly team buildings
🏢 Nice office in central Barcelona · 🐶 Pet-friendly office
Interested? Apply or reach out directly.
Skills Required
- Strong hands-on experience with Klaviyo or an equivalent CRM marketing platform
- Strong hands-on experience with Salesforce
- Practical experience using AI in CRM or marketing, such as Agentforce, Einstein, ChatGPT or similar
- E-commerce experience
- Analytical, hands-on approach with ability to own strategy through execution and results
- Fluent English
- Telephony or call-tracking experience, such as Aircall
- Additional European languages
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What We Do
Netenders Holding is an international distributor and omnichannel branded retailer specializing in blank and customized apparel for both B2B and B2C markets. They operate through an ecosystem of specialized e-commerce platforms, aiming to be a global leader in online wholesale for high-quality, affordable blank apparel.
