CRM Marketing Manager

Hi, we’re AMBOSS and seeking a hands-on CRM Marketing Manager for our International Team!

About AMBOSS

AMBOSS is a learning and clinical decision support tool striving to empower physicians across the globe to provide the best possible care. Our founders set out in 2012 to create a tool that they would have hoped to have as medical students and doctors. Since then we have grown to currently operate in 180 countries and have gained immense traction in Germany and the US. Currently, we are pursuing this mission with more than 500+ employees in our offices in Berlin, Cologne, New York, Cagliari and Cape Town.

At AMBOSS, we are on a mission to support doctors worldwide—and to make that happen, we need to connect with them in the right way: finding the right channels. Expanding our international marketing efforts through localization and market customization is a top priority, and we’re investing heavily in this area. As the CRM Marketing Manager for our International Team you will bring this vision to life and play a very crucial role in the successful implementation of our international marketing expansion plans.

• Focus on the implementation and optimization of multichannel campaigns and automations via Braze - our CRM system.

• Support the execution of AMBOSS' promotional campaigns.

• Work very closely with different teams to advise and support them in the development and implementation of campaigns.

• Support delivery of all CRM activity in our key markets, including optimisation and reporting, performance metrics and ROI.

• Support development, testing, and deployment of new CRM channels for AMBOSS, such as Push.

• Leverage data and customer insight to constantly improve the engagement of our campaigns and channel ROI.

• At least 1-2 years of experience in the multichannel CRM environment (mobile/email/web).

• A growth mindset to create campaigns that can move the needle and increase our market share

• You are familiar and very curious about new technologies

• Knowledge of marketing automation software (e.g. Braze, Hubspot) and experience with data visualization tools such as Looker

• Experience with HTML, CSS and javascript-type languages like AMPscript

• Enjoy connecting with people and building relationships

• You see challenges as opportunities and approach them with a proactive, solution oriented mindset

• You like working in a dynamic environment, stay on top of deadlines and ensuring structure in projects

AMBOSSians tell us that innovative work keeps them energized and employee benefits help them to feel appreciated and empowered. We invest in every AMBOSSians with our employee benefits package, crafted to support financial, physical, and mental health, and work-life harmony.

🌴 Rest & Time Off (30 paid vacation days, AMBOSS holiday, personal purpose day and more)

🥙Food & Office Comfort (Daily healthy breakfast & lunch by in-house chef in Berlin HQ, AMBOSS daycare, work remotely from other office spaces in Cologne, Sardinia, Cape Town)

🏃 Health, Fitness & Mobility (Urban Sports Club -M plan- , Fitbit Versa 3, Deutschland Ticket…)

Check out all of our employee benefits below:

http://go.amboss.com/the-amboss-prescription-de
Welcome to AMBOSS

We believe that diversity is a powerful driver of innovation and progress. That’s why we are committed to fostering an inclusive, respectful, and supportive environment where everyone—regardless of gender, age, ethnic or cultural background, religion, disability, sexual orientation, gender, identity —is valued and given equal opportunity to thrive 💙

We warmly welcome people of all backgrounds to help us fulfill our mission: empowering all medical professionals to provide the best possible care 🩺.

Even if you don’t meet every single point in the job description, we still encourage you to apply. We’d love to hear from you!