CRM Manager

Posted 2 Days Ago
Be an Early Applicant
London, Greater London, England
1-3 Years Experience
Fintech • Payments • Financial Services
The Role
As a CRM Manager at Teya, you will lead customer communication strategies, focusing on email marketing campaigns, optimization through A/B testing, and analysis of campaign performance. You will play a key role in launching new products and ensuring a seamless customer experience.
Summary Generated by Built In

Company Description

🚀 About Teya

Teya exists to make sure that every small and growing business in Europe has the opportunity to thrive. We want to become Europe’s go-to software solution for these businesses, simplifying their every day and helping them reconnect with the joy of running their business. Teya was born in 2019 and is home to over 1,000 employees in 15+ countries. We've built a fast-paced, energetic, and innovative environment that is dedicated to bringing the best solutions to customers.

Job Description

As CRM manager, you will be responsible for leading the strategy and execution of customer communication efforts across the region. This role is pivotal in optimizing our customer interactions, to drive engagement, retention and loyalty of our customer base.

You'll be responsible for:

  • Developing and executing email marketing campaigns in HubSpot;

  • Automising marketing processes and support scaling the email marketing channel;

  • Conducting A/B tests to optimize campaign KPIs and metrics;

  • Analysing email and campaign performances;

You'll also be a key part in launching new products through effective integrated marketing strategies, and to ensure consistency in the overall customer experience.

Qualifications

The next Teya CRM manager must have:

  • 2+ years of experience in CRM and Email marketing
  • proficient hands on knowledge of Hubspot as CRM tool
  • content and copywriting experience
  • A/B testing experience

This role will also require:

  • Strong analytical skills with the ability to interpret data and make informed decisions

  • Excellent organizational and project management skills;

  • Strong communication and collaboration skills;

  • Willingness to learn and hands on attitude.

Additional Information

Perks

  • Physical and mental health support through our partnership with GymPass giving free access to over 1,500 gyms in the UK, 1-1 therapy, meditation sessions, digital fitness and nutrition apps.

  • Cycle-to-Work Scheme.

  • Health and Life Insurance.

  • Pension Scheme.

  • 25 days of Annual Leave (+ Bank Holidays).

  • Possibility to travel to different offices around Europe.

  • Office snacks every day.

  • Friendly, comfortable and informal office environment in Central London.

  • Flexible working hours, as long it suits both you and your team.


If that sounds like a match to you, click on Apply!

Top Skills

Hubspot
The Company
London
848 Employees
On-site Workplace
Year Founded: 2019

What We Do

Born in 2019, we are a pan-European company with a global presence. We've built a fast-paced, energetic, and innovative environment, always aiming to put our customers first. We build tools to unlock hassle-free payments, better business management, new and returning customers, all on fair terms. Our all-in-one offering is designed to simplify the everyday and unlock growth potential, to free them from the stuff that takes the joy out of doing business. Join us in building the technology solution that businesses deserve

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