Hey there!
We’re Fever, the world’s leading tech platform for culture and live entertainment.
Our mission? To democratize access to culture and entertainment. With our proprietary cutting-edge technology and data-driven approach, we’re revolutionizing the way people engage with live entertainment.
Every month, our platform inspires over 300 million people in +55 countries (and counting) to discover unforgettable experiences while also empowering event creators with our data and technology, helping them scale, innovate, and enhance their events to reach new audiences.
Our results? We’ve teamed up with major industry leaders like Netflix, F.C. Barcelona, and Primavera Sound, presented international award-winning experiences, and are backed by several leading global investors! Impressive, right?
To achieve our mission, we are looking for bar-raisers with a hands-on mindset who are eager to help shape the future of entertainment!
Ready to be part of the experience?
Now, let’s discuss this role and what you will do to help achieve Fever’s mission.
The CRM team focuses on building lasting relationships with our users from the moment they first encounter Fever. By analyzing customer behavior and mapping the entire lifecycle, we create personalized experiences that keep users engaged and coming back.
We craft targeted communications, special offers, and data-driven insights to strengthen loyalty and improve every interaction.
Join us and help turn first-time users into lifelong fans.
What You'll Do- In this role, you will lead global CRM initiatives focusing on its growth and development.
- Strategic Campaign Design & Execution: Lead the planning, creation, and execution of CRM campaigns across multiple channels (email, push notifications, SMS, WhatsApp), aimed at engaging, retaining, and growing the user base and the revenue generated through these channels.
- Data-Driven Optimization: Analyze user behavior, campaign performance, and customer feedback to continuously improve messaging, segmentation, and overall CRM effectiveness.
- Cross-Functional Collaboration: Work closely with marketing, product, and data teams to align CRM strategies with business goals, ensuring a seamless and personalized user journey across all touchpoints.
Who You Are
- You have a bachelor's in engineering (civil, industrial, telecommunications, or aeronautics) or a background in maths, statistics or data analytics.
- At least +3 years of experience in a CRM relative role.
- A high level of English. Speaking Spanish is a plus.
- Proven experience in Salesforce Marketing Cloud or any other similar marketing automation platform
- Experience in strategy consulting and strategy or analytics roles at top tech firms is a significant advantage
- Data-driven person who brings numbers to strategic and business decisions
- Generate high business impact based on your decisions
- Excellent interpersonal skills with a proven ability to manage and influence multiple stakeholders while working effectively across teams, disciplines, and business cases.
- Understanding any coding language is preferred (SQL, R, Python…)
- Proactive problem-solver and an opportunity-seeker
Why You’ll Love It Here
- Attractive compensation package with room to grow.
- 40% discount on all Fever events and experiences + free Candlelight voucher.
- Flexible remuneration with Cobee: meals, transport, training, and nursery support (tax-exempt).
- Payflow: option to access part of your salary in advance.
- Taxdown: help optimizing and filing your taxes.
- Private health & dental insurance with Cigna: 100% covered by Fever. You can also add your family members via flexible remuneration.
- Wellhub membership for gym and wellness access: 100% covered by Fever up to the Silver plan.
- Language learning support: English and Spanish lessons.
- Hybrid work setup: home office friendly with a central Madrid office location.
- Snacks, drinks, and fresh fruit are always available at the office.
- Dynamic international team: a young, talented group creating a great work environment.
#LI-hybrid #LI-fulltime
Thank you for considering joining Fever. We cannot wait to learn more about you!
If you want to learn more about us: Fever's Blog | Tech.Eu |TechCrunch
Fever is committed to creating an inclusive and diverse workspace where everyone's background and ideas count. Our main goal is to find the best possible talent regardless of place of birth, racial or ethnic origin, gender, gender identity, religion, opinion, sexual orientation, disability, pregnancy, marital status, age or caring responsibilities. We encourage everyone to apply!
If you require any kind of accommodation during the selection process please contact our Talent team so we can help you by providing a welcoming and seamless journey.
If you want to know more about how Fever processes your personal data, click here Fever - Candidate Privacy Notice
Skills Required
- Bachelor's in engineering or background in maths, statistics or data analytics
- At least +3 years of experience in a CRM relative role
- Proven experience in Salesforce Marketing Cloud or any similar platform
- Experience in strategy consulting or analytics at top tech firms
- Understanding of coding languages (SQL, R, Python)
Fever Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Fever and has not been reviewed or approved by Fever.
-
Wellbeing & Lifestyle Benefits — Wellhub fitness access and generous discounts on company-run experiences are consistently highlighted as standout perks. These lifestyle benefits add distinctive value for those who prioritize cultural outings and wellness.
-
Flexible Benefits — U.S. postings point to tax-advantaged accounts (HSA/FSA/DCFSA) and commuter benefits, while some markets offer extras like flexible-comp platforms and language classes. Although specifics differ by country and role, the offering extends beyond core basics.
-
Parental & Family Support — Job ads outline a structured parental-leave program for both birthing and non-birthing parents with defined paid components. Clear leave design complements broader time-off policies and supports family needs.
Fever Insights
What We Do
Fever is the leading global tech-enabled entertainment discovery platform with a clear mission: to inspire through live entertainment. Our mobile-first marketplace allows both discovery/inspiration and seamless 2-click booking. Fever has also created a media network where our online communities can look for inspiration and local information (Secret Media Network owner of media outlets like Secret NYC, Secret London or Madrid Secreto among others). Fever and its Secret Media Network inspires over 60 million people every month to discover the best experiences in their cities. The preferences expressed by these communities allow us to create new experiences, which we call “Fever Originals”. These are proprietary experiences in which we follow a data-driven content creation strategy, using analytics to understand audiences, develop and optimize new formats. Some successful examples include the “Candlelight Concert Series” attended by over 3 million guests, the Los Angeles based “Stranger Things: The Drive-Into Experience” co-produced with Netflix, or the “Mad Hatter G&T Party”, all launched in multiple cities across the world. Fever is a US company with a team of over 800 people, currently present in more than 80 cities, with offices in many exciting cities such as New York, Los Angeles, Chicago, London, Paris, Madrid, Barcelona, or Sydney, and is backed by leading institutional investors, including Rakuten Capital, Accel, and Atresmedia among others. In order to pursue this objective we are looking for bar-raisers, people that want to work hard, have fun, and make history with us. Available for iOS and Android.
.png)
