CRM & E-com Intern
Are you looking for an internship with an omnichannel scope? Would you like to gain valuable work experience in the field of CRM, E-commerce and Retail Management?
Your internship @ CHANEL:
CHANEL employees are characterized by their passionate attitude and their commitment to customers and colleagues. CHANEL offers an interesting internship in a professional environment.
Within the omnichannel department we focus on our Fragrance & Beauty Division. You will work together with the Omnichannel CRM Manager, the CRM Coordinator, the E-commerce & Digital Projects Coordinator and the Retail Manager. Among other things, you will work on the following topics:
- CRM (mailings and emailings): you support the team in implementing the CRM calendar for both physical mailings and emailings to our client database and that of retailers.
- Client acquisition: you support the team in developing client acquisition activities in line with CHANEL's target audience.
- Clienteling: you support in building a strong clienteling culture.
- Reporting: you create analyses on several different subjects and create reports for the teams
- You will also support the team in various events, campaigns and activities
Who are we looking for?
- You are a third- or fourth-year student studying Bachelor or Master in Marketing, Communications, Business, Digital or a similar field and looking for an internship for 5 or 6 months
- You are available for 32 to 40 hours per week
- You live in or near Brussels
- Fluent in English, French and Dutch, both spoken and written
- Knowledge and experience with Outlook, Word, PowerPoint, Excel
- Characteristics: eager to learn, independent, daring, entrepreneurial, hands-on, representative, analytical and good at keeping up and monitoring deadlines
Interested?
Then we would like to receive your motivation and cv. Applications without motivation cannot be processed. We only accept applications from candidates who are currently allowed to live and work in the Belgium. Should we see a match, we would like to get to know you better.
To avoid mutual disappointment, we ask you to respond only if you meet the profile.
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What We Do
CHANEL is a private company and a world leader in creating, developing, manufacturing and distributing luxury products.
Founded by Gabrielle Chanel at the beginning of the last century, CHANEL offers a broad range of high-end creations, including Ready-to-Wear, Leather Goods, Fashion Accessories, Eyewear, Fragrances, Makeup, Skincare, Jewelry and Watches. CHANEL is also renowned for its Haute Couture collections, presented twice yearly in Paris, and for having acquired a large number of specialized suppliers, collectively known as the Métiers d’Art. CHANEL is dedicated to ultimate luxury and to the highest level of craftsmanship.
It is a brand whose core values remain historically grounded on exceptional creation. As such, CHANEL promotes culture, art, creativity and “savoir-faire” throughout the world, and invests significantly in people, R&D and innovation.
At the end of 2019, CHANEL employed more than 28,000 people across the world.








