BlackStone eIT is a leading computer software company specializing in cutting-edge solutions for businesses. We are currently seeking a highly skilled and motivated CRM Engineer to join our dynamic team. As a CRM Engineer at BlackStone eIT, you will be responsible for designing, developing, and implementing CRM solutions for our clients, while providing technical expertise and guidance.
Responsibilities
- Collaborate with clients to understand their CRM needs and develop solutions that align with their business goals.
- Design and develop CRM applications, workflows, and integrations, utilizing industry best practices.
- Provide technical expertise and guidance to development teams, ensuring the delivery of high-quality CRM solutions.
- Conduct regular code reviews and performance optimizations to enhance system efficiency and effectiveness.
- Participate in end-to-end solution implementation, including requirements gathering, system design, configuration, testing, and deployment.
- Create and maintain technical documentation for CRM solutions.
- Provide ongoing support and troubleshooting for CRM applications.
- Stay up-to-date with the latest CRM technologies and trends, and provide recommendations for continuous improvement.
Requirements
- Bachelor's degree in Computer Science, Information Technology, or a related field.
- Minimum of 5 years of experience as a CRM Dynamics 365, with a focus on CRM solution design and development.
- Strong knowledge of CRM platforms, such as Salesforce, Microsoft Dynamics, or Oracle CRM.
- Proficiency in CRM customization, configuration, and integration.
- Experience with CRM workflows, data migration, and system integrations.
- Excellent problem-solving and analytical skills.
- Strong communication and interpersonal skills.
- Ability to work independently and in a team environment.
- Experience with Agile methodology is a plus.
- Certification in CRM platforms is preferred.
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What We Do
We are a global team who's passionate about transformative enterprise solutions & intelligent design.
Our solutions and designs are out to reshape the way people interact with technology. BlackStone eIT supplies innovative solutions to automate and digitally transform human and information intensive processes. We empower breakthrough business results with smarter workflows, augmented business intelligence with AI insights, and through real-time situational awareness which all drive better business outcomes.
BlackStone offers a portfolio of next generation solutions, tools, and technologies to be used as a platform to transform traditional organizations into modern smart organizations. Our solutions are designed to dramatically reduce operating costs, increase competitiveness, mitigate risk, boost internal productivity, improve the customer and employee experience, and to make the previously impossible, possible
