CRM DevOps Engineer

Sorry, this job was removed at 08:06 p.m. (CST) on Tuesday, Sep 16, 2025
02459, Newton Center, MA
Hybrid
Cloud • Edtech • Kids + Family • Database
High-quality education and child care company, trusted to fit the way people learn, live, and work today
The Role

A Microsoft Dynamics CRM DevOps Engineer plays a crucial role in enhancing and streamlining IT operations, particularly in the context of cloud computing and agile software development. Responsible for managing the cloud infrastructure, CI/CD pipelines. Works as an integral software delivery team member delivering world-class, scalable and robust solutions. 

This Hybrid role requires in-person work at our Newton, MA headquarters.

Bright Horizons is trusted by families and employers around the world for high-quality child care and early education, back-up care, and workplace education. We partner with some of the world’s best companies to provide services that help employees perform their best and support families to thrive both personally and professionally.

Job Responsibilities:

  • Design, Implement, and manage CI/CD pipelines for Microsoft Customer Engagement on Microsoft Azure using Azure DevOps Services

  • Automate deployment processes and infrastructure management using tools like Terraform, ARM templates or Azure CLI

  • Create, configure, and execute on-going or newly proposed processes for multiple projects.

  • Manage version control systems and ensure proper branching, merging and release workflows.

  • Collaborate with development teams to design and implement cloud-native applications and scalable solutions.

  • Create managed and unmanaged solutions with required components including cloud flows, plugins, web resources, plugins.

  • Manage Azure services like Azure Functions, App services, Azure Kubernetes Service (AKS) and Azure Container Registry (ACR)

  • Implement monitoring and logging strategies using tools like Azure Monitor, Azure Log analytics and Application Insights

  • Identify areas for improvement within processes and practices.

  • Optimize Azure resources to minimize costs while ensuring performance and scalability

  • Strong problem-solving skills and the ability to troubleshoot complex issues.

  • Perform root cause analysis of production errors and resolve technical issues.

  • Create system documentation for training and reference. 

Minimum Job Requirements

  • Bachelor's Degree in computer science or relevant to computer technology or an additional 3 years of experience considered in lieu of degree - Required

  • 3 years DevOps experience in improving efficiency and achieving Continuous Integration, Continuous Testing and Continuous Deployment - Required

  • 2+ years of experience with infrastructure automation tools (such as Terraform, Ansible, chef) - Required

Additional Job Requirements

  • Microsoft Certifications: Either Azure fundamentals or Dynamics Development or equivalent 
  • Experience with Windows and Linux system administration with knowledge of installations, performance tuning, security, and shell scripting.
  • Experience with SDLC Management software and solutions and knowledge of Agile and Scrum methodologies
  • Prior DevOps experience in improving efficiency and achieving Continuous Integration, Continuous Testing and Continuous Deployment.
  • Proven experience in building DevOps infrastructure and creating multiple environments.
  • Experience with modern service-oriented architecture.
  • Experience in integration of automated testing and deployment for cloud-based applications with Continuous Integration tools.
  • Experience with scripting languages such as PowerShell, Python or Bash
  • Experience in any modern language (C#, HTML, CSS, Java, etc.).
  • Collaboration and communication skills to work with cross-functional teams and stakeholders.
  • Expertise in version control systems like Azure DevOps, Git/Bitbucket managing repositories.
  • Knowledge of networking load balancers, security, and system administration.
  • Knowledge of AI in the context of NLP or other specialized AI fields and experience in AI based applications

At this time, Bright Horizons will not sponsor an applicant for employment authorization/visa for this position.

Benefits:

Bright Horizons offers the following benefits for this position, subject to applicable eligibility requirements:

· Medical, dental, and vision insurance

· 401(k) retirement plan

· Life insurance

· Long-term and short-term disability insurance

Also, depending on hire date and subject to applicable eligibility requirements and accrual schedules, new employees in this role receive up to: 9 paid holidays annually; 40 hours of sick time per year based on full-time schedule, and 120 hours of vacation time per year based on full-time schedule (vacation time may be used for sick leave purposes under any applicable state or local sick or safe time law).

Life at Bright Horizons:

Our people are the heart of our company. Because we’re as committed to our own employees as we are to the children, families, and clients we serve, our collaborative workplaces are designed to grow careers and support personal lives. Come build a brighter future with us.

Bright Horizons provides equal opportunity in all aspects of employment and does not discriminate against any individual on the basis of race, color, religion, sex, age, disability, sexual orientation, veteran status, national origin, genetic information, or any other characteristic protected under federal, state, or local law. Bright Horizons complies with the laws and regulations described in the following federal government resources: Know Your Rights, Family and Medical Leave Act (FMLA) and Employee Polygraph Protection Act (EPPA).

If you require assistance or a reasonable accommodation in completing these application materials or any aspect of the application and hiring process, please contact the recruitment helpdesk at 855-877-6866 or [email protected]. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.

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The Company
HQ: Newton, MA
11,384 Employees
Year Founded: 1986

What We Do

More than 1,000 top employers trust Bright Horizons® (NYSE: BFAM) for proven solutions that support employees, advance careers, and maximize performance. From on-site child care that amplifies your culture, back-up care to handle disruptions, and education programs that build critical skills, our services help families achieve more.

Why Work With Us

IT development and infrastructure is vital to Bright Horizons' future, it’s now the fastest-growing department in our company – a team on the ground floor of building all new systems. Plus, at Bright Horizons IT, you’ll be part of a creative group supporting some of the world’s best brands, connecting their employees to care and education.

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