CRM Business Analyst Intern - The Toro Company

Posted 6 Days Ago
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Bloomington, MN, USA
In-Office
20-24 Hourly
Internship
Greentech • Other • Real Estate
The Role
Supports CRM and Salesforce initiatives by defining requirements, writing specifications, configuring users and workflows, analyzing data, testing solutions, and managing ITIL service requests. Participates in team meetings, provides progress updates, documents work, collaborates with team members, and helps remove obsolete technical design elements. The internship runs from May 17 through August 6, 2027.
Summary Generated by Built In

The 2027 Summer Internship Program will run from May 17, 2027, through August 6, 2027. Candidates must be available to start on May 17 and participate through the duration of the program.


Applicants must be legally authorized to work in the United States. We are unable to sponsor or take over sponsorship of a school/employment or any other visa, regardless of expiration date, now or in the future. 

 

Who Are We?    

The Toro Company (TTC) has delivered market-leading, innovative products and outstanding customer care for more than 100 years. With over 11,000 employees worldwide, TTC is headquartered in Bloomington, Minnesota, USA.


Our company designs and manufactures turf maintenance equipment; turf irrigation systems; landscape and lighting products; snow and ice management solutions; agricultural irrigation systems; rental, specialty and underground construction equipment; and residential turf and snow equipment. We market and sell TTC products worldwide through a network of distributors, dealers, mass retailers, hardware retailers, equipment rental center and home centers—as well as online direct to end users.


The CRM Business Analyst Intern will assist higher level team members to define requirements, write development specifications, develop solutions, and test. This includes performing repeatable processes within Salesforce like user setup, configurations, flows, and data analytics, etc. 


What Will You Do? 

In order to grow and build a successful career with The Toro Company, you will be responsible for: 

  • Attend daily team stand up and weekly team meetings       
  • Take ownership of service requests in our ITIL system for related to work listed above  
  • Provide progress updates during team meetings        
  • Reach out to team members when help is needed        
  • Keep the service requests updated with details and documentation        
  • Work with the team to perform removal of technical dept/obsolete design elements

 

What Do You Need? 

To be considered for this role, an individual should meet the following minimal requirements: 

  • Majoring in business and / or data analytics.      
  • Business process and data analytics skills related to Customer Relationship Management (CRM) processes of marketing, sales, and customer care.       
  • Strong desire to learn, collaborate, and effectively communicate in a team setting while achieving a common goal.       
  • Ability to stay organized and able to use Microsoft Office programs without much direction.       
  • Completed junior-level courses preferred.       
  • Preferred skill: Knowledge of a CRM Salesforce like platform and admin related work.

What Can We Give You?   

At The Toro Company, we are always working to make sure our interns know just how valued they are. In addition to a competitive pay- The Toro Company offers interns a variety of perks, including: 

  • Dress for your day – We know you're more productive when you're comfortable, which is why TTC employees are encouraged to take advantage of our casual, corporate environment. 
  • Volunteerism – The Toro Company is proud to provide interns 8 hours of paid time to volunteer in the community. 
  • Summer Hours *Based on Location* – Enjoy a flexible schedule during the summer! By working a little more during the first few days of the week, TTC employees at certain locations are able to start their weekends early and leave by noon on Friday. 
  • Competitive Pay – Competitive compensation with an anticipated hourly rate of $20–$24. Actual rates may vary based on factors such as academic standing, business function, and other relevant considerations.

The Toro Company is an Equal Opportunity Employer. We consider all qualified applicants based on merit and do not discriminate on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information, military service, or other non-merit factors. We are committed to creating a welcoming environment for all employees.

Skills Required

  • Major in business and/or data analytics
  • Business process and data analytics skills related to CRM marketing, sales, and customer care processes
  • Desire to learn, collaborate, and communicate effectively in a team setting
  • Ability to stay organized
  • Ability to use Microsoft Office programs with minimal direction
  • Completed junior-level courses
  • Knowledge of a CRM platform such as Salesforce and related administration work
  • Legal authorization to work in the United States without current or future visa sponsorship
  • Availability for the full internship program from May 17 through August 6, 2027
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The Company
HQ: Bloomington, MN
10,001 Employees
Year Founded: 1914

What We Do

The Toro Company (NYSE: TTC) is a leading worldwide provider of innovative turf, landscape, rental and construction equipment. With roots dating back to 1914, The Toro Company was built on a tradition of quality and caring relationships. Today, the company is a leading worldwide provider of innovative solutions for the outdoor environment including turf and landscape maintenance, snow and ice management, underground utility construction, rental and specialty construction, and irrigation and outdoor lighting solutions. With a presence in over 125 countries, we proudly offer a wide range of products across a family of global brands to help golf courses, professional contractors, underground construction professionals, groundskeepers, agricultural growers, rental companies, government and educational institutions, and homeowners – in addition to many leading sports venues and historic sites around the world. We are proud to be an Equal Opportunity Employer including protected veterans and individuals with disabilities.

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