Critical Systems Manager

Job Summary
This role uses advanced skills to oversee and manage preventative maintenance and corrective repairs in a Head End operation. Oversight of electrical and mechanical systems, including but not limited to: UPS systems, generators, chillers, Electrical Distribution, HVAC systems, Building Management Systems (BMS) systems, Work Tickets, and Change management.
Responsibilities

• Development and implementation of specifications, bidding documents, plans and procedures covering mechanical engineering, maintenance operations and project oversight.
• Administration of service subcontracts and on-site evaluation of quality levels and competitive costs.
• Controlling and overseeing the utilization of maintenance and operations personnel across facility lines to assure optimum use of resources as peak workload, absenteeism or special needs occur.
• Continued evaluation of all phases of Head End operations to enhance the efficiency of the operation and to maximize cost effectiveness.
• Selection, supervision, development, and training of all subordinate engineering and maintenance personnel.
• Inspection and assurance to see that all vacant spaces are maintained in a clean and occupant ready condition.
• Development of annual operational plans tied to Altice's business plans including individual quarterly goals and objectives approved by the Senior Management.
• Reviewing and approving plans for project and repair work.
• Regularly and systematically analyze and appraise the effectiveness of operations under his/her control; ensuring that policies are observed, and that prompt corrective action is taken as needed.
• Supervising and training all critical systems employees in proper safety procedures.

Qualifications

• A minimum of 4 years of work experience in critical infrastructure supporting data centers or Head Ends
• Operations: Previous experience working in data center/ Head End environments, understanding of data center/ Head end protocols and standards.
• Electrical Systems: Hands-on experience with UPS systems, generators, and electrical distribution systems.
• Mechanical Systems: Experience with chillers, HVAC systems, and other cooling solutions common in data centers.
• Building Management Systems (BMS): Familiarity with BMS interfaces, troubleshooting, and optimization.
• Understanding of ticketing and Change Management Systems
• Safety: Familiarity with safety protocols, especially those concerning electrical systems.
• Driver's License: A clean and valid driver's license.
• Communication Skills: Strong oral and written communication skills, along with excellent organizational abilities.
• Software Proficiency: General proficiency in office software applications.
• Physical Requirements: Ability to use safety equipment and follow safety protocols to maintain a safe working environment. Occasional physical activities such as climbing, kneeling, crouching, or crawling may be required, and the ability to lift and/or move up to 70 pounds occasionally.

Nearest Major Market: Plano
Nearest Secondary Market: Dallas