Join a team where your work truly matters. We're proud to have been certified as a Great Place to Work for 8 years by our own employees. We invite you to partner with us in our mission to improve mental healthcare.
Job Title:
Crisis Stabilization Quality Assurance ManagerDivision/Program:
Irvine: Coastal Star Crisis Stabilization UnitStarting Compensation:
70,000 - 77,000.00 USD Per YearWorking Location:
Irvine, CA USAWorking Hours/Shift:
Monday - Friday 9:00 AM - 5:30Why Join Our Team?
- Competitive Compensation: Offering a salary that matches your skills and experience.
- Generous Time Off: Enjoy ample vacation and holiday pay.
Comprehensive Benefits Package:
- Employer-paid medical, dental, and vision coverage.
- Additional voluntary benefits to support your lifestyle.
Professional Growth Opportunities:
- On-the-job training with access to paid CEU opportunities.
- Career development programs designed to help you grow.
- Supervision for BBS hours for AMFT, ACSW, and APCC professionals (where applicable).
Employee Recognition & Rewards: A culture that celebrates and rewards your hard work and dedication
What You Bring to SBHG (Qualifications):
Education:
Bachelor’s degree, preferably in a social science field
Or
Four (4) or more years of experience in a Mental Health Agency or County Behavioral Health Program
Experience & Skills:
Two (2) years of Quality Assurance or Medical Records experience required
One (1) year in a management / supervisory role preferred.
One (1) year of mental health experience preferred.
Compliance & Safety:
Valid California Driver’s License with an eligible driving record per company policy.
Current CPR certification or ability to obtain within 30 days of employment.
First Aid certification
How you will make a difference:
The Quality Assurance (QA) Manager is responsible for oversight of the Quality Assurance Programs for the respective Outpatient Programs. The position is responsible for educating about, tracking and monitoring report completions, oversees documentation of services by staff and coordinating all things related to the company Total Quality Management System to assure conformity with Medi-Cal, County standards, and internal standards and policies. Position participates in the preparation for corrective actions that may be needed for County, State, TJC and other stakeholder certification reviews.
Participates and aids in the development of improved QA processes/procedures. Coordinates with Research, Program Practices, Electronic Medical Record, and Finance Departments. Oversees the Continuous Quality Assurance program and records all CQI data.
Division/Program Overview:
Program:
The Crisis Stabilization Unit (CSU) is a place where people experiencing a mental health crisis can go to be stabilized. These facilities operate 24/7 to provide crisis stabilization.
Population Served: Up to 16 adults (ages 18 and up) and 4 adolescents (ages 13 to 17).
Facility & Setting: Can be compared to an Urgent Care Center where people often go for a medical emergency instead of going to the hospital ER. Patients may stay up to 23 hours.
Clinical Services: Provides important services to those in need of immediate crisis intervention and stabilization. Designed to prevent psychiatric hospitalizations.
Length of Stay: stay of up to 23 hours
Skills & Transition: The CSU will help clients to stabilize and will also provide referrals to other needed services. Transportation is provided as needed.
Learn more about SBHG at: https://www.starsinc.com/stars-inc/
For Additional Information:
[email protected]Skills Required
- Bachelor's degree, preferably in a social science field
- Four or more years of experience in a mental health agency or county behavioral health program as an alternative to a bachelor's degree
- Two years of Quality Assurance or Medical Records experience
- One year of management or supervisory experience
- One year of mental health experience
- Valid California driver's license with an eligible driving record
- Current CPR certification or ability to obtain it within 30 days of employment
- First Aid certification
What We Do
STARS is a therapist-owned and operated school contracting agency based in Arizona. They provide specialized services to public schools by employing Speech Pathologists, Occupational Therapists, Physical Therapists, Special Education Teachers, and School Psychologists. Their mission is to provide excellent services to clients while ensuring a supportive and rewarding environment for their employees, striving to be the best employer in the education and therapy sector.
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