Centerstone is among the nation’s leading nonprofit behavioral health systems with thousands of employees dedicated to delivering care that changes people’s lives. A dynamic, well-established organization, we offer rewarding opportunities to serve all ages in a variety of settings. Come talk to us about joining the Centerstone team!
JOB DESCRIPTION:
SUMMARY OF POSITION
Responsible for providing face to face, phone, and telehealth crisis response and assessment services to those individuals who are experiencing any mental health crisis. Provides support and linkage to other area resources with follow up services to individuals in crisis and their families. Represents Centerstone in a professional manner when interacting with external entities.
ESSENTIAL DUTIES & RESPONSIBILITIES
- Provide coverage of crisis service beyond scheduled work hour/shifts and as assigned by crisis service supervisor.
- Maintain accurate records of all contacts and enter all data in a timely manner.
- Client’s follow-up needs are documented for Team follow-up.
- Deescalates crisis situations as needed.
- Thorough assessment of risk of harm to self or others is clearly documented and plan to assure safety is thorough and feasible.
- Make appropriate referrals for least restrictive treatment possible to ensure psychiatric needs are being met as evidenced by documentation.
- Clinician makes every effort to respond to calls promptly.
- Creates an atmosphere of cooperation with Centerstone departments, community agencies, mental health consumers, and the public at large.
- Attend all team meetings, clinical supervision and completes online trainings as required.
KNOWLEDGE, SKILLS & ABILITIES
- Effectively communicate via written, verbal, in person and virtual methods.
- Demonstrate knowledge and competency in the utilization of Centerstone programs and other community resources.
- Knowledge of crisis intervention skills.
QUALIFICATIONS
Education
Bachelor's degree required. Experience equivalency may be considered in place of education.
Experience
Two years of related work or related college experience regarding substance use, recovery, crisis work, social work, or social services field preferred.
Certification/Licensure
N/A
Time Type:
Full timePay Range:
$18.20--$25.50Delivering care that changes people's lives starts with our employees. Below are just some of the great benefits Centerstone employees enjoy:
Medical, dental, and vision health coverage
Flexible Spending and Health Savings Accounts
403b retirement plan with company match
Paid time off and ten paid holidays
AD&D Insurance, Life Insurance, and Long Term Disability (company paid)
Employee Resource Groups
Continuing education opportunities
Employee Assistance Program
Centerstone is an equal opportunity employer. Employment at Centerstone is based solely on a person's merit and qualifications directly related to professional competence. We treat all clients and colleagues with dignity and respect.
At Centerstone, we use our values as a guide for what we do. Respect, Expertise, Integrity and Empowerment are at the heart of every interaction at Centerstone, and particularly rooted in our Culture.
Our approach to culture is to create an environment that encourages, supports and celebrates the voices and experiences of our employees. We are committed to a culture of empowerment, respect, integrity and expertise that powers our innovation and connects us to each other, our clients and the communities we serve.
Centerstone is also committed to a strong culture of quality and safety, celebrating role-models who champion best practices for quality, clinical risk, and patient safety.
Skills Required
- Bachelor's degree (experience equivalency may be considered)
- Experience with substance use, recovery, crisis work, social work, or social services
- Knowledge of crisis intervention skills
- Ability to deescalate crisis situations
- Effective written, verbal, in-person, and virtual communication skills
- Ability to provide face-to-face, phone, and telehealth services
- Maintain accurate records and timely data entry/documentation
- Knowledge and competency in utilization of Centerstone programs and community resources
- Willingness to cover shifts beyond scheduled hours as assigned
What We Do
Centerstone is a not-for-profit health system providing mental health and substance use disorder treatments. Services are available nationally through the operation of outpatient clinics, residential programs, the use of telehealth and an inpatient hospital. Centerstone also features specialized programs for the military community, therapeutic foster care, children’s services and employee assistance programs. Centerstone’s Research Institute provides guidance through research and technology, leveraging the best practices for use in all our communities. Centerstone’s Foundation secures philanthropic resources to support the work and mission of delivering care that changes people’s lives.
