Crisis Response Team Specialist

Posted 3 Days Ago
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Detroit, MI, USA
In-Office
Junior
Other
The Role
Provides crisis intervention, behavioral stabilization, welfare checks, safety inspections, emergency response, juvenile transportation, incident reporting, and trauma-informed de-escalation within a 24/7 juvenile detention facility. The role responds to disturbances, escapes, fires, evacuations, natural disasters, and mental health crises while maintaining resident safety, professionalism, and facility security.
Summary Generated by Built In

Candidates that meet the minimum qualifications for this position must complete onsite physical agility test which includes push-ups, sit-ups, stair climb, shuttle run, and dummy drag. 


The Crisis Response Team Specialist is a crucial “First Responder” within the Wayne County Juvenile Detention Facility, which operates 365 days a year, 24/7. The Crisis Response Team Specialist will immediately respond to disturbances, escapes, fires, evacuations, natural disasters, and/or non-emergency responses. As part of a specially trained team skilled in trauma-informed response, this role is vital in ensuring the safety and security of the facility and the community it serves.

The Crisis Response Team Specialist will develop specialized skills in handling multiple threat levels in the facility through a trauma-informed lens. This includes using de-escalation and the tension reduction cycle. The Crisis Response Team Specialist will remain mindful of the unique nature of dealing with each individual resident and be prepared to provide the appropriate response to neutralize any acts of aggression or mental health crises. This role offers a dynamic and challenging environment that will foster personal and professional growth.

Responsibilities
  • Required Tasks
    • Provide crisis intervention, stabilization, and support to units within the Wayne County Juvenile Detention Facility where juvenile residents present behavioral health concerns or are in an active state of crisis.
    • Evaluate posed threats to determine the need for a supportive response, with a primary focus on verbal de-escalation.
    • Conduct routine and non-routine welfare checks of all housing units to ensure stability.
    • Conduct routine and non-routine safety and sanitation inspections of all housing units to mitigate entry of illegal contraband or weapons into the facility.
    • Assess behavior patterns and adverse health conditions in juveniles and follow proper medical reporting procedures.
    • Conduct routine fire safety inspections and test duress alarms for functionality.
    • Conduct routine fire and emergency evacuation drills.
    • Build relationships with juvenile residents and possess the ability to establish trust and cooperation with the residents while maintaining a high standard of professionalism, assertiveness, and leadership.
    • Transportation of juvenile residents, as needed.
    • Respond safely to the facility in the event of a critical incident if called upon.
    • Prepare and process incident reports with accurate detail and information.
Qualifications
  • Educational and Experience Requirements
    • Associate degree from an accredited college or university, preferably with major coursework in Criminal Justice, Human Services, Psychology, Sociology, Social Work, or a closely related field OR
    • A high school diploma or equivalent with at least (2) years experience in Law enforcement, military, and/or a secured/correctional facility.
    • Must possess a valid Driver’s License.
  • Special Conditions:
    • Applicant MUST have or be able to obtain MDHHS Registry and Central Registry Clearance prior to hire and annually thereafter. Candidates that have lived outside of the state of Michigan must provide clearance from that state.
    • Be willing to accept appointment to any one of the three shifts in any five-day work week schedule, Monday through Sunday, including holidays.
    • Must complete a 160-hour training curriculum.
    • Pass a medical examination before hire and annually thereafter.
    • Pass physical agility requirement test before hire and annually thereafter.
    • Be willing to accept mandatory overtime based on the facility's needs.

Skills Required

  • Associate degree from an accredited college or university, preferably in Criminal Justice, Human Services, Psychology, Sociology, Social Work, or a related field
  • Alternatively, a high school diploma or equivalent and at least two years of experience in law enforcement, military service, or a secured/correctional facility
  • Valid driver's license
  • MDHHS Registry and Central Registry Clearance before hire and annually thereafter
  • Clearance from any state where the applicant previously lived outside Michigan
  • Availability for any of three shifts, any five-day schedule from Monday through Sunday, including holidays
  • Completion of a 160-hour training curriculum
  • Medical examination before hire and annually thereafter
  • Physical agility test before hire and annually thereafter
  • Willingness to work mandatory overtime based on facility needs
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The Company
3,000 Employees
Year Founded: 1796

What We Do

County of Wayne, Michigan is a local government serving more than 1.8 million residents across southeastern Michigan, including Detroit and its surrounding communities. It coordinates and administers health, educational, youth, veteran, senior, and social services, while providing public-facing functions such as property-tax payments, road-hazard reporting, permits and licensing, vital-record requests, and employment. Its stated mission emphasizes fiscally sound government and community wellness.

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