Crisis Program Director –(LCSW/LCPC) Mobile Crisis Response (MCR)
Location: Park Forest
Compensation: 80,000-95,000
Schedule: Full-time (includes some evening/weekend on-call responsibilities)
About Aunt Martha’s Health & Wellness
Aunt Martha’s Health & Wellness is a mission-driven organization dedicated to providing high-quality, compassionate care to individuals and families across our communities. We are committed to improving access to care, advancing health equity, and delivering services that support long-term well-being.
Position Overview
We’re seeking a Crisis Program Director to lead our Mobile Crisis Response (MCR) program. This role is responsible for overseeing program operations, supervising staff, and ensuring high-quality, responsive crisis services across the community.
You’ll play a key leadership role—managing program performance, supporting clinical staff, and building partnerships with community providers. This is a hands-on leadership position that combines team management, program development, and direct involvement in service delivery.
Key Responsibilities
Program Leadership & Operations
- Lead and oversee daily operations of the Mobile Crisis Response program
- Supervise Program Coordinators and direct service staff
- Ensure compliance with all program standards, contracts, and agency policies
- Support program development and expansion of services
Staff Supervision & Development
- Provide leadership, coaching, and supervision to Program Coordinators and team members
- Lead team meetings and provide ongoing training and support
- Participate in hiring, performance management, and staff development
Community Engagement & Partnerships
- Build and maintain relationships with community providers and stakeholders
- Support outreach efforts and community presentations
- Develop and maintain resource networks for youth and families
Service Delivery & Oversight
- Oversee scheduling and coordination of crisis response services (daytime and after-hours)
- Participate in on-call rotation for crisis consultation (evenings/weekends)
- Ensure accurate documentation, billing, and reporting across the team
Qualifications
- Master’s degree in Social Work, Counseling,
- Active clinical license required (LCSW or LCPC)
- Minimum of 5 years of supervisory experience
- Strong leadership and team management skills
- Experience working with youth and families in crisis settings preferred
- Ability to manage multiple priorities in a fast-paced environment
Additional Requirements
- Valid driver’s license with a clean driving record
- Reliable transportation
- Strong written and verbal communication skills
- Proficiency in Microsoft Office and documentation systems
Benefits
- Health, Dental, and Vision Insurance
- Life and Disability Insurance
- Paid Time Off (Vacation, Sick, Holidays)
- Retirement Plan
- Employee Assistance Program (EAP)
- Employee Discounts
Why Join Aunt Martha’s?
This is an opportunity to lead a critical, community-based program that directly impacts individuals and families in crisis. You’ll be part of a collaborative, mission-driven team committed to making a difference every day.
Skills Required
- Master’s degree in Social Work or Counseling
- Active clinical license as an LCSW or LCPC
- Minimum of 5 years of supervisory experience
- Strong leadership and team management skills
- Experience working with youth and families in crisis settings
- Ability to manage multiple priorities in a fast-paced environment
- Valid driver’s license with a clean driving record
- Reliable transportation
- Strong written and verbal communication skills
- Proficiency in Microsoft Office and documentation systems
What We Do
Aunt Martha’s is a family of more than 550 staff and volunteers. We are health care providers, social workers, educators, counselors, and advocates. We are as diverse as the people and communities we serve. We are parents who know what it is to have a sick, hurting or scared child. We have relied on the help of others to overcome our own challenges. We honor people’s strengths, resourcefulness and resilience. We offer compassion. We provide supportive, professional care. We are a team – skilled and specialized. From the psychiatrist treating children in downstate Illinois, to the dental hygienist caring for a homeless person in Kane County; and from the therapist helping a youth in crisis on the streets of Chicago, to the doctor delivering a baby in Kankakee. Our staff are the best and the brightest in the field. We are all Care Coordinators – intensely dedicated to our patients and clients, connecting each person with exactly what they need, from the services our organization provides to the specialized care offered by our collaborating partners. We are Aunt Martha’s.
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