Crisis Management Analyst II

You could be the one who changes everything for our 28 million members. Centene is transforming the health of our communities, one person at a time. As a diversified, national organization, you’ll have access to competitive benefits including a fresh perspective on workplace flexibility.
 

Position Purpose:
Prepare for, manage and/or participate in a wide variety of All Hazard incidents, including both business (e.g. cyber, infrastructure, facilities, and physical security) and life safety based events that potentially expose Centene to significant risk. Recommend, support, and implement risk-reducing actions that protect the organization. Develop critical relationships throughout the organization to liaise in preparation for and support of an incident. Support and enhance the corporate crisis management program by contributing to a framework that aligns complex and essential emergency plans across multiple departments.

• Prepare for, manage and/or participate in a wide variety of All Hazard incidents, including business (e.g. cyber, infrastructure, facilities, and physical security) and life safety based events that potentially expose Centene to significant risk. Work with Centene’s senior leaders to guide and develop potential courses of action during a crisis.
• Prepare and deliver multi-channel communications related to the Incident/Crisis in person and/or written Executive Briefs, tailoring content and approach to each situation, setting the reporting cadence.
• Build and maintain key relationships across the organization. Share information as appropriate that enhances Centene’s ability to respond and recover.
• Monitor daily activities that could pose a threat for health plans, specialty companies, or corporate the ability to operate and proactively communicate and escalate situations as appropriate.
• Review/improve/write plans, policies, exercises and procedures for response and recovery that apply company-wide
• Ensure appropriate use of emergency notification system and business resiliency and incident response tool including configuration, support, training, and messaging.

Education/Experience:

Bachelor’s degree in Emergency Management, Homeland Security, or Business or equivalent experience.

5+ years of related experience.

Background in Crisis Management required, Healthcare industry experience strongly preferred.

License/Certification:

Crisis/Emergency Management and/or Business Continuity Planning certification strongly preferred.

Centene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules.  Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law, including full-time or part-time status.  Total compensation may also include additional forms of incentives. Benefits may be subject to program eligibility.

Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.

Qualified applicants with arrest or conviction records will be considered in accordance with the LA County Ordinance and the California Fair Chance Act