The Role
Provides administrative and due diligence support for commercial credit pre-underwriting, including credit reports, lien searches, flood determinations, loan coding, financial documentation, and nCino loan setup. Ensures complete loan files are submitted to underwriting, resolves issues, responds to commercial credit inquiries, and identifies process improvements while maintaining policy compliance and customer service.
Summary Generated by Built In
Banesco USA is seeking a Credit Support Specialist for our Portfolio Managers unit.
Primary Job Duties
- Provides administrative support throughout the pre-underwriting process and conduct due diligence, and processing tasks as requested, by pulling credit reports, lien searches, loan coding, flood determinations, among others.
- Escalating any issues as necessary in order to obtain satisfactory resolution.
- Ensure that the required, depending on loan type, financial statements, tax returns and other financial information have been requested, collected and/or are on file.
- Create loan in nCino, ensure all necessary documentation in order to make a credit decision is uploaded, and when complete, submit the loan to Credit Underwriting.
- Identify opportunities to improve pre and post approval credit process while understanding internal and external client needs.
- Responds to officer inquiries/requests related to Commercial Credit.
- Responsible for completing annual training program assigned.
- Performs other functions and/or duties as assigned.
Job Requirements
- Education: High School degree or equivalent experience.
- Strong verbal and written communication skills, ability to communicate at all levels of the organization.
- Strong attention to detail and accuracy, the ability to multi-task, with strong organization,
- time-management and prioritizing skills.
- Experience: Two (2) years of banking experience
- Advanced computer skills including but not limited to proficiency in Microsoft Office (Word, Excel, PowerPoint, etc.)
- Must be bilingual in both English and Spanish. Ability to fluently speak, understand, read and write both languages.
- Strong customer service skills, ensuring satisfaction of both internal and external customers.
- Ability to understand and comprehend instructions, procedures and policies ensuring compliance with the Bank’s policies and procedures.
Benefits
- Competitive base salary.
- Paid time off.
- Hybrid schedule.
- 401k with employer match.
- Tuition reimbursement.
- Paid parental leave.
- Free parking.
- Medical, Dental, Vision.
- Life Insurance.
- Supplemental Insurances.
- Short-Term & Long-Term Disability Benefits
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Skills Required
- High school degree or equivalent experience
- Two years of banking experience
- Strong verbal and written communication skills
- Strong attention to detail and accuracy
- Ability to multitask and prioritize effectively
- Strong organizational and time-management skills
- Advanced computer skills, including Microsoft Office proficiency
- Fluent English and Spanish speaking, understanding, reading, and writing skills
- Strong customer service skills
- Ability to understand and follow banking policies, procedures, and compliance requirements
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The Company
What We Do
Banesco USA is an independent Florida state-chartered bank serving consumers, businesses, professionals, and domestic and international clients. It offers personal and business deposit products, commercial and real-estate lending, small-business financing, treasury management, and digital banking. Its relationship-focused approach combines personalized banker guidance with online and mobile services, aiming to deliver tailored financial solutions while supporting clients’ goals and contributing to the communities it serves.
