Credit Supervisor

Great company. Great people. Great opportunities.

As a Credit Supervisor at United Rentals, you will be responsible for managing assigned accounts receivable team portfolio, including allocating team resources to achieve goals and managing accountability to key performance metrics.

If you would enjoy the chance to make your mark with the world’s largest equipment rental provider, consider a future with United Rentals. We’ll provide the tools, the technology and the support you need to do the job right. You’ll be proud of the work we all do in providing the equipment that helps build our communities.

Additional responsibilities include the following:

• Oversee new customer credit applications including but not limited to accessing credit agency data, collecting trade references, bank trades, to open new accounts

• Oversee customer requests for lien releases (waivers) based on the time period and dollar amount, communicating directly with the submitter which may be either the customer and/or field operations when the waiver or release cannot be approved as submitted

• Review customer certificate of insurance for rental protection plan and update systems as required

• Manage the day to day operations of staff members responsible for various credit functions, which may include:

New Accounts

Lien, Pre-lien and Lien Releases

Collections

• Responsible for ensuring metric strategies are executed by individuals and teams

• Recommend process improvements and system enhancements to further maximize team efficiency

• Analyze effectiveness of collection efforts to ensure use of proper and timely collection techniques

• Prepare and assist in presenting annual performance reviews of credit office staff with Credit Manager

• Evaluate accounts to determine options for securing account balance through frequent account reviews with Collectors

• Prepare and assist with quarterly A/R reviews for credit staff

• Identify areas of concerns, trends and make recommendations for collection and employment actions

• Review and approve placement of unsuccessful accounts to be placed with third party agencies and/or attorneys

• Responsible for direct management of credit office staff

• Other duties assigned as needed

Job Requirements: 

• Bachelor’s Degree or equivalent combination of education and experience

• Minimum 5 -7 years of related credit and collections experience; Demonstrated leadership capabilities required; Supervisory experience preferred

• Working knowledge of Microsoft office (Excel, Word, & Outlook)

• Business Knowledge - Understands company's business and current key initiatives

• Negotiation Skills - Demonstrates effective negotiation techniques with customers

• Conflict Resolution Skills - Deals constructively with conflict and responds professionally; focuses on the situation/issue, not the person

• Teamwork - Works well collaboratively within own group and cross functionally to achieve goals

• Leadership Skills - Leads by example in professional and respectful manner

Why join us?

We don’t just “talk the talk!” We’re an award-winning company (recently named a Glassdoor Best Place to Work in 2023) that truly cares about our people - That’s why we offer best-in-class benefits and perks that will support you and your family. In addition to our health and financial plans, we also offer:

• Paid Parental Leave

• United Compassion Fund

• Employee Discount Program

• Career Development & Promotional Opportunities

• Additional Vacation Buy Up Program (US Only)

• Early Wage Access through Payactiv (US Hourly Only)

• Paid Sick Leave

• An inclusive and welcoming culture

Learn more about our full US benefit offerings here.

Mutual respect for the dignity and fundamental rights of all persons defines our culture. United Rentals, Inc. is an Equal Opportunity Employer and makes employment decisions regardless of race, color, religion, sex, national origin, age, genetic information, citizenship status, veteran status, sexual orientation, gender identity, disability, or any other status protected by law. If you need a reasonable accommodation at any point of the application process, please email [email protected] for assistance.

At United Rentals, we proudly hire active duty members, veterans, reservists, and their families. The values that define your service—leadership, discipline, integrity, and teamwork—are the same values that drive our success. With many veterans already part of our team, we’re ready to help you transition into a rewarding career.

United Rentals consists of a wide variety of roles with different duties and responsibilities. The actual pay rate offered to candidates varies depending upon a wide range of factors including specific position, education, training, experience, skills, and ability.