Kimball Midwest, a national distributor of maintenance, repair, and operation products, is searching for a Credit Specialist I for our Columbus, OH location.
As a Kimball Midwest associate, you’ll be part of a company built on long-term growth and strong values. From $1 million in sales in 1983 to over $500 million today, our success has been driven by our people. Despite our growth, we have stayed true to our family-owned and operated roots—where employees are recognized as individuals and our culture remains a top priority.
Responsibilities
- Collaborates with the Sales team to evaluate and approve customer credit applications, ensuring alignment with company credit policies
- Resolves credit hold issues to facilitate timely order processing
- Conducts thorough credit investigations using Dun & Bradstreet, Experian, online resources, and customer-provided references to assess creditworthiness and establish appropriate credit limits
- Handles escalated credit approval matters promptly and professionally, ensuring minimal disruption to business operations
- Monitors credit exception reports and proactively communicates with Sales Representatives to determine appropriate actions on held orders, considering customer history, payment behavior, and credit terms
- Reviews and adjusts credit limits for accounts with evolving credit needs, ensuring limits reflect current financial standing and business requirements
- Prepares and submits credit refund requests to the Credit Manager for review and approval, ensuring accuracy and compliance with internal procedures
- Generates and distributes accounts receivable statements upon customer request, supporting transparency and timely payment
- Performs other duties as assigned by the Credit Supervisor, Credit & Collections Manager, or Controller
Qualifications
- High School Diploma, GED, or equivalent
- Previous credit specialist, credit and collections or similar experience preferred
- Previous B2B credit experience is preferred
- Previous experience with Experian or similar is preferred
- The ability to perform extensive work over the phone
- Intermediate computer literacy in Microsoft Office applications
- The ability to maintain confidentiality when handling sensitive information
- The ability to read and write small letters and numbers; the ability to make arithmetic calculations; and the ability to understand and follow written and oral instructions
- The successful completion of a ninety (90) day orientation period
Additional Information
This is a Monday- Friday role. The shifts are 8 hours with a rotating schedule between the hours of 8:00am-6:00pm.
We offer a benefits package that includes health, dental and vision insurance, company sponsored life, optional life and disability insurance, Health Savings Accounts and Flexible Spending Accounts, a 401(k) plus match, Tuition Assistance, Paid Parental Leave, Paid Time Off (PTO), a Dress for your Day dress code and paid holidays.
Kimball Midwest is an equal opportunity employer that is committed to a program of recruitment of females, minority group members, individuals with disabilities, qualifying veterans and any other classification that is protected by federal, state, or local law.
We Participate in E-Verify. Participamos en E-Verify.
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Skills Required
- High School Diploma, GED, or equivalent
- Previous credit specialist or similar experience
- Previous MRO experience
- Previous B2B credit experience
- Previous experience with Experian or similar credit reporting tools
- Ability to perform extensive work over the phone
- Intermediate computer literacy in Microsoft Office applications
- Ability to maintain confidentiality when handling sensitive information
- Ability to read and write small letters and numbers, perform arithmetic calculations, and follow written and oral instructions
- Successful completion of a 90-day orientation period
What We Do
Build global teams in the Philippines and Colombia with KMC's Employer of Record, recruitment, HR, payroll, and flexible office solutions.
