Credit Specialist - Mexico

At Kids2, we’re really good at what we do. And when we’re great at our jobs, we help parents be great at their jobs.

Parenting is demanding, and that’s where we come in. We want to reimagine how brands can make it easier for early stage parents – not by just selling them products, but by providing holistic solutions that transcend borders, categories and aisles.

No matter our title or department, at Kids2, our job is to create more tiny wins for parents, so they can create bright futures for their little ones. That’s a big task!

We’re serious about what we do, AND we love to have fun. Our team is hardworking, entrepreneurial, and passionate about helping families create millions, if not billions of tiny wins.

SUMMARY

We are seeking a detail-oriented and experienced Credit Specialist for our accounts receivable operations in Mexico. The Credit Analyst is primarily responsible for managing customer accounts to prevent delinquency of accounts receivable by investigating, evaluating, and analyzing customer collections, chargebacks, and allowances. Process activities include cash application, claims management, maintaining customer accounts, collecting delinquent accounts, and researching and resolving claims deductions taken by customers. This position has the responsibility for documenting past due balances and deductions to final resolution, as well as ownership of A/R reporting metrics on assigned accounts. The ideal candidate should have hands on experience with local tax regulations/requirements as it relates to invoicing, cash collections, and posting of cash to ensure compliance.

PRIMARY RESPONSIBILITIES AND ESSENTIAL FUNCTIONS:

• Oversee the daily operations of the accounts receivable, ensuring invoices are processed and payments are collected promptly.
• Monitor and manage aging reports to minimize outstanding balances and bad debts.
• Ensure accurate recording and reconciliation of accounts receivable transactions to meet SAT reporting and customer requirements
• Develop and implement effective collection strategies to reduce overdue accounts.
• Assign tasks and set goals to ensure the efficiency and accuracy of AR processes.
• Serve as the primary point of contact for escalated customer billing and payment disputes.
• Collaborate with sales, customer service, and finance teams to resolve payment issues and improve the billing process.
• Establish strong relationships with clients to ensure timely payments and maintain customer satisfaction.
• Assist in internal and external audits by preparing reports and documentation.

QUALIFICATIONS & EXPERIENCE

• Bachelor’s degree in accounting, Finance, Business Administration, or a related field.
• 3-5 years of experience in accounts receivable
• Experience in credit control and collections management is preferred.
• Experience working with SAT invoicing and payment regulation.
• Previous experience working with SAP preferred. 
• Proficient in Microsoft Excel.
• Strong attention to detail and organizational skills. 
• Ensure compliance with company policies, financial regulations, and accounting standards.
• Identify opportunities for process improvements and implement best practices to enhance efficiency.

EDUCATION & SKILLS

• Must be highly proficient in written and spoken English, also fluent in Spanish.
• Bachelor’s degree in accounting, Finance or related field.
• Experience working with a multinational US company.
• Strong attention to detail and organizational skills.

CERTIFICATES, LICENSES, REGISTRATIONS

• N/A

COMPUTER/TECHNICAL SKILLS

• Must be highly proficient in Microsoft Excel, including advanced functions such as VLOOKUP, pivot tables, macros, and data analysis tools.
• Previous experience working with SAP preferred.

PHYSICAL DEMANDS

• While performing the duties of this job, the team member is regularly required to talk or hear. 
• The team member frequently is required to sit; have flexible use of hands; reach with hands and arms; and stoop, kneel, crouch, or crawl. 
• The team member is occasionally required to stand, walk, and taste or smell. 
• The team member must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 - 50 pounds. 
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

WORK ENVIRONMENT

• General office environment
• This hybrid role is in our Santa Fe office Tuesday–Thursday, 8-5.

We offer competitive pay, flexible hours, and generous benefits. Plus, to keep things fun (because we are all kids at heart), we offer a host of team member activities and philanthropic efforts throughout the year and company-wide awards and recognition for a job well done!

Check out our website at www.kids2.com and our social media pages on LinkedIn, Facebook and Instagram for more information and open positions in the career section.

Drug Free Workplace M/F/D/V