Why GM Financial?
GM Financial is the wholly owned captive finance subsidiary of General Motors and is headquartered in Fort Worth, U.S. We are a global provider of auto finance solutions, with operations in North America, South America, and the Asia Pacific region. Through our long-standing relationships with auto dealers, we offer attractive retail financing and lease programs to meet the needs of each customer. We also offer commercial lending products to dealers to help them finance and grow their businesses.
At GM Financial, our team members define and shape our culture — an environment that welcomes new ideas, fosters integrity, and creates a sense of community and belonging. Here we do more than work — we thrive.
Our Purpose: We pioneer the innovations that move and connect people to what matters.
This position will be posted until filled.
ResponsibilitiesAbout the role:
In this role you will:
- Accurately research Secretary of State websites on CVL Business Customers to validate business legitimacy and status, and record results in the CVL underwriting system.
- Perform research to identify any existing/previous GM Financial vehicle loans/leases originated in either the CVL Business Customer’s and/or Guarantor’s name, and document results in the CVL underwriting system.
- Request and capture Dunn & Bradstreet business reports and personal credit bureau reports within the CVL underwriting system on Business Customers and Guarantors.
- Perform Lexis Nexis searches and capture results within the CVL underwriting system on Business Customers and Guarantors.
- Conduct OFAC research of all identified Owners using Bridger Insight, and document results in the CVL underwriting system.
- Create/Enter New Express Line of Credit requests through Salesforce as leads are provided by Commercial Credit Analyst I.
- Assist with Auto Approval type Credit Applications.
- Monitor Credit related group mailboxes and handle/route as appropriate.
- Monitor Dealer Chats and forward information to necessary parties.
- Review Lease Return emails and route to assigned CVAM.
- Perform ad-hoc requests and tasks as assigned.
What makes You an ideal candidate?
Knowledge and Skills
- General knowledge of the vehicle financing process flow from dealer application submittal, credit analysis and decision making, through contract funding a plus.
- Familiarity with business and consumer credit reports a plus.
- Working knowledge of Microsoft Office products a plus.Ability to manage assigned tasks and responsibilities with minimal supervision
- Good verbal and written communication skills
- Good analytical skills
- Ability to work in a fast-paced environment and stressful situations
- Ability to effectively interact with internal and external customers
Additional Knowledge and Skills
Working effectively within an AI enabled environment:
- Ability to use AI tools (e.g., Microsoft Copilot) to support daily work
- Skills in evaluating AI outputs for accuracy, compliance, and bias
- Experience integrating AI into workflows to improve efficiency or insights
- Familiarity with AI assisted research, summarization, and content generation
- Understanding of responsible AI use, including ethics and data protection
Work Experience & Education
- High energy and fast paced office environment subject to stressful conditions and required deadlines.
- Work schedule will include some nights, weekends, and holidays.
- High School Diploma or equivalent Required
- Associate Degree
- Bachelor’s Degree Preferred
- Master’s Degree
What We Offer: Generous benefits package available on day one to include: 401K matching, bonding leave for new parents (12 weeks, 100% paid), tuition assistance, training, GM employee auto discount, community service pay and nine company holidays.
Our Culture: Our team members define and shape our culture — an environment that welcomes innovative ideas, fosters integrity, and creates a sense of community and belonging. Here we do more than work — we thrive.
Compensation: Competitive pay and bonus eligibility.
Work Life Balance: Flexible hybrid work environment, 2-days a week in office.
NOTE: We are unable to consider candidates who require visa sponsorship for this position
This position is not open to agency submissions
Skills Required
- High school diploma or equivalent
- Ability to manage assigned tasks and responsibilities with minimal supervision
- Good verbal and written communication skills
- Good analytical skills
- Ability to work in a fast-paced environment and stressful situations
- Ability to effectively interact with internal and external customers
- Availability to work some nights, weekends, and holidays
- Ability to use AI tools such as Microsoft Copilot
- Ability to evaluate AI outputs for accuracy, compliance, and bias
- Experience integrating AI into workflows
- Familiarity with AI-assisted research, summarization, and content generation
- Understanding of responsible AI use, ethics, and data protection
- General knowledge of vehicle financing processes
- Familiarity with business and consumer credit reports
- Working knowledge of Microsoft Office products
- Associate degree
- Bachelor's degree
- Master's degree
GM Financial Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about GM Financial and has not been reviewed or approved by GM Financial.
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Strong & Reliable Incentives — Annual and performance bonuses are described as meaningful additions to total compensation. In several functions, incentives reliably boost take-home pay when available.
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Leave & Time Off Breadth — Generous paid time off, corporate and floating holidays, and paid volunteer time are emphasized. Time-away programs contribute significantly to perceived total rewards.
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Parental & Family Support — Paid parental leave and family-friendly policies are highlighted, with recent expansions mentioned in some areas. Support for bonding time is seen as a notable strength of the package.
GM Financial Insights
What We Do
GM Financial is the captive finance company and the wholly owned subsidiary of General Motors and is headquartered in Fort Worth, Texas. The company is a global provider of auto finance solutions, with operations in North America, Latin America and China. Through our long-standing relationships with auto dealers, we offer attractive retail loan and lease programs to meet the needs of each customer. We also offer commercial lending products to dealers to help them finance and grow their businesses. GM Financial employs more than 9,000 hard-working team members, and we're always looking for new people with diverse talents. GM Financial is a workplace where dedicated people have the opportunity to work together and celebrate our successes. Our culture is based on respect, integrity, innovation and personal development. GM Financial is committed to strengthening the communities where we live and work. Each year, we select several philanthropic organizations to support through our Signature Events program. The company and its team members actively support these organizations through many company-wide initiatives; in addition we support numerous other nonprofit organizations through sponsorships and monetary donations.
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