Credit Services Technology Delivery Lead

Posted 10 Hours Ago
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Chandler, AZ, USA
Hybrid
Senior level
Fintech • Financial Services
Wells Fargo: Tech-powered. Innovation-led. We're transforming financial services.
The Role
Lead end-to-end delivery of Credit Services technology solutions (credit decisioning, credit bureau services). Manage cross-functional teams, define roadmaps, KPIs, mitigate risks, align business and technology, ensure on-time, on-budget delivery, and advise senior leadership.
Summary Generated by Built In
About this role:
Wells Fargo is seeking a Credit Services Technology Delivery Lead within the Credit Services Domain, supporting Credit Decisioning, Credit Bureau Services, and Bureau Management. This role is responsible for the end-to-end delivery of technology solutions and strategic initiatives, ensuring alignment with business objectives, quality standards, delivery timelines, and budget expectations. The successful candidate will lead matrixed, cross-functional teams and serve as a critical liaison between business stakeholders and technology organizations, driving execution and delivering scalable, business-focused solutions.
The ideal candidate will combine strong technology delivery leadership, business systems consulting expertise, and domain knowledge in credit services to successfully manage complex programs, mitigate risks, and ensure seamless collaboration across business and technology teams. This individual will play a key role in translating business needs into actionable technology solutions while driving operational excellence and delivery outcomes.
In this role, you will:
  • Lead the planning, execution, and delivery of technology projects and programs
  • Evaluate highly complex business problems and provide subject matter knowledge proficiency for technology initiatives
  • Understand and ensure compliance and risk management requirements for supported area and work with other stakeholders to implement key risk initiatives
  • Make decisions regularly for highly complex and multifaceted situations requiring solid understanding of domain and technology applications, and which influence companywide technology solutions
  • Collaborate and consult with business and technology teams to provide comprehensive technological solutions for highly complex business problems
  • Provide guidance and mentorship to individuals at all levels and provide advice to senior leadership on highly complex and strategic issues
  • Ensure communication and information flow between business and technology teams
  • Act as an advisory to senior leadership, with strategic business solutions to companywide technology initiatives
  • Ensure projects are delivered on time, within scope, and within budget
  • Define delivery roadmaps, milestones, and KPIs
  • Manage risks, issues, dependencies, and mitigation plans
  • Foster a culture of accountability, collaboration, and continuous improvement
  • Drive team performance and ensure clarity of roles and responsibilities
  • Act as the primary point of contact for business and executive stakeholders
  • Communicate progress, risks, and outcomes effectively
  • Ensure alignment between business priorities and technology delivery
  • Drive process improvements and delivery excellence initiative
  • Document and own the technology roadmap for Credit Services
Required Qualifications:
  • 7+ years of Business Systems Data and Business Systems Designing experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
  • 5+ years of technology program delivery experience
  • 3+ years of driving strategic technology roadmaps for Credit Services, especially with credit decisioning and credit bureau experience
Desired Qualifications:
  • Strong leadership and people management skills
  • Excellent communication and stakeholder engagement abilities
  • Strong problem-solving, decision-making, and conflict resolution skills
  • Ability to operate in a fast-paced, dynamic environment
  • Experience with global delivery models and distributed teams
Job Expectations:
  • Must be able to work onsite at one of the posted locations; hybrid work schedule
  • Relocation assistance is not available for this position
  • Visa sponsorship is not offered for this position
Locations:
  • 2600 S Price Rd., Chandler, AZ 85286
  • 401 W Las Colinas Blvd., Bldg A, Irving, TX 75039
Posting End Date:
4 Aug 2026
*Job posting may come down early due to volume of applicants.
We Value Equal Opportunity
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
#BI-Hybrid

Skills Required

  • 7+ years of Business Systems Data and Business Systems Designing experience
  • 5+ years of technology program delivery experience
  • 3+ years of driving strategic technology roadmaps for Credit Services, especially with credit decisioning and credit bureau experience
  • Strong leadership and people management skills
  • Excellent communication and stakeholder engagement abilities
  • Strong problem-solving, decision-making, and conflict resolution skills
  • Ability to operate in a fast-paced, dynamic environment
  • Experience with global delivery models and distributed teams

Wells Fargo Compensation & Benefits Highlights

  • Healthcare Strength Health coverage begins on day 1 with medical, dental, and vision, and includes mental health, prescription drugs, and preventive care often covered at 100% in-network. Well-being resources such as 24-hour clinical support and an Employee Assistance Program add to the breadth.
  • Parental & Family Support Paid parental leave provides up to 16 weeks for a primary caregiver (4 weeks for non-primary) alongside fertility benefits and up to a $35,000 lifetime reimbursement for adoption, surrogacy, and donor expenses. Backup child and adult care further supports family needs.
  • Retirement Support Retirement benefits feature a 401(k) with company matching contributions up to 6% of eligible pay. An employee stock purchase plan adds another avenue for long-term savings.

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The Company
HQ: San Francisco, CA
205,000 Employees
Year Founded: 1852

What We Do

Wells Fargo & Company (NYSE: WFC) is a leading financial services company that has approximately $2.2 trillion in assets. We provide a diversified set of banking, investment and mortgage products and services, as well as consumer and commercial finance, through our four reportable operating segments: Consumer Banking and Lending, Commercial Banking, Corporate and Investment Banking, and Wealth & Investment Management. Wells Fargo ranked No. 33 on Fortune’s 2025 rankings of America’s largest corporations. Our technology professionals drive innovation, information security, and big data analytics while maintaining a network that handles more than 12 billion customer interactions a year. Join us! Are you looking for more? Find it here. At Wells Fargo, we're more than a financial services leader – we’re a global trailblazer committed to driving innovation, empowering communities, and helping our customers succeed. We believe that a meaningful career is much more than just a job – it’s about finding all of the elements to help you thrive, in one place. Living the Well Life means you’re supported in life, not just work. It means having robust benefits, competitive compensation, and programs designed to help you find work-life balance and well-being. You’ll be rewarded for investing in your community, celebrated for being your authentic self, and empowered to grow. And we’re recognized for it — Wells Fargo continues to rank on the LinkedIn Top Companies lists of best workplaces “to grow your career.” All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. © 2026 Wells Fargo Bank, N.A. All rights reserved. Member FDIC.

Why Work With Us

We're known for our “Well Life” approach to supporting employees’ career aspirations, work-life balance, and mental and physical health. Wells Fargo continues to rank on the LinkedIn Top Companies lists of best workplaces “to grow your career.”

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Employees engage in a combination of remote and on-site work.

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