Credit Risk Specialist

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Zagreb, HRV
In-Office
Mobile • Software
We help create meaningful, timely and effortless interactions between companies and their customers.
The Role

At Infobip, we dream big. We value creativity, persistence, and innovation, passionately believing that it is through teamwork that we can all reach greater heights.

Since 2006, we have been innovating at the edge of technological possibilities and are now shaping global communications of the future. Through 75+ offices on six continents, Infobip’s platform is used by almost 80% of the population, making it the largest network of its kind and the only full-stack cloud communication platform globally.

Join us on our mission to create life-changing interactions between humans and online services with new and unseen solutions.

We are looking for a Credit Risk Specialist to join our Finance team and play a key role in protecting the company’s financial health. In this role, you will assess the creditworthiness of both new and existing clients and work closely with sales and legal teams to shape credit-related terms. Your insights and recommendations will directly influence risk decisions across global markets. 

This is a great opportunity for someone with a strong analytical mindset, a passion for financial data, and an interest in international business and macroeconomic trends. 

Key responsibilities: 

  • Independently and proactively analyze financial statements of potential and existing clients to assess credit risk and recommend credit limits 

  • Monitor credit risk exposure for assigned regions, collaborating with relevant regional stakeholders 

  • Negotiate payment terms and other credit-related contract elements to mitigate risk exposure 

  • Perform periodic reviews of customer credit limits

  • Liaise with credit agencies and data providers to enrich credit assessments 

  • Identify and implement improvements to credit risk processes 

  • Manage the Trade Credit facility, optimizing volume based on the group’s cash flow needs

  • Prepare educational materials for the sales team

Requirements: 

  • University degree in Economics, Finance, Business, or a related field 

  • Minimum of 3 years of relevant experience in finance, particularly in financial analysis or credit risk assessment 

  • Strong proficiency in Microsoft Office, especially Excel 

  • Excellent communication and cross-functional collaboration skills, particularly with sales teams 

  • Familiarity with analytical/statistical tools is an advantage 

  • Curiosity about global financial markets, macroeconomics, and international trade 

  • Full professional proficiency in English 

When you become a part of Infobip you can expect:

  • Awesome clients. – We serve and partner with the majority of the leading mobile operators, OTTs, brands, banks, social networks, aggregators and many more. Seriously, our clients are really cool. Work with the world’s leading companies and impact how they communicate with their users!

  • Opportunity knocks. Often. – Being a part of a growing company in a growing industry – we challenge you not to grow! Whether it’s horizontal, vertical, or angular, we want to support the path that you want to carve.

  • Learn as you grow! – Starting with a fantastic onboarding program, to internal education, education resources, e-learning to external educations, we invest heavily in employee learning and development.

  • Connect globally. – Work with people from all over the world. We put the “global” in globalization.

  • Pay & perks. – Competitive salary, a team taking care of all the equipment you need, team building and other organized activities...

Infobip employees are people with diverse backgrounds, characteristics, and experiences that share the same passion and talent that helps us achieve our mission. That's why Infobip is committed to creating a diverse workplace and is proud to be an equal-opportunity employer.

All qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, age, sex, sexual orientation, gender, gender identity, national origin, citizenship, disability, veteran status, or any other part of one's identity.

#LI-DG1

Infobip Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Infobip and has not been reviewed or approved by Infobip.

  • Fair & Transparent Compensation Pay is positioned as aligned to experience and industry standards, supported by regular compensation reviews and a stated equal-pay approach. Clear salary ranges are presented for certain roles, improving comparability for candidates.
  • Equity Value & Accessibility Equity participation is positioned as broadly available through an employee share ownership plan with eligibility from day one. Company-wide enrollment signals that ownership is intended to be a standard component of total rewards rather than a niche perk.
  • Leave & Time Off Breadth Time off is portrayed as relatively robust, including sizable vacation, sick time, holidays, and additional leave tied to life events. Extra paid time such as volunteering and recognition days adds breadth beyond baseline PTO.

Infobip Insights

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The Company
HQ: London
3,100 Employees
Year Founded: 2006

What We Do

HIRING NOW! Infobip helps businesses build connected experiences across all stages of the customer journey. Accessed through a single platform, Infobip’s omnichannel engagement, identity, user authentication and contact center solutions help businesses and partners overcome the complexity of consumer communications to grow business and increase loyalty. We work with large organizations, including seven of the world’s 10 biggest brands, across sales and marketing, operations, human resources, IT and security, and customer service. Our mobile engagement solutions help optimize operational functions, enhance internal and external communications, improve customer experiences, reduce support costs, generate new revenue, and gain a competitive advantage. Whether two-factor authentication for high-tech retailers, emergency alerts for global giants, or mobile-giving solutions for large charities, Infobip offers the scale, service flexibility, reliability, and heritage to provide interactive solutions for today and in the future. Companies choose Infobip for our domain expertise, service flexibility, demonstrated performance and reliability, global scale, and corporate maturity.

Why Work With Us

We work with some of the biggest enterprises in the world to make their customers’ lives better. But we’re small enough that every person counts. We’ve got a passion for our technology to rival any start-up. Our people are the best and most professional in the world. But we’re a suits-and-bureaucracy free zone.

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