About the role
Our Caerphilly office has an exciting opportunity in our Credit and Collections team for a Credit Risk Analyst to join the team. Your primary role as a Credit Risk Analyst will be to help protect DS Smith’s investments by minimising bad debt and assisting the continued growth of the business. You’ll be responsible for setting and monitoring customer credit limits, maintaining customer master files, and making recommendations to key stakeholders in the wider business.
Other responsibilities will include:
Analysing financial reports, payment history and sales information to support credit recommendations.
Working with Credit and Collections team members and Finance colleagues throughout the UK to understand business priorities and challenges.
Working with credit insurers and other 3rd parties to maximise available financial information, allowing us to make more informed commercial decisions.
Monitoring exposure levels against agreed credit limits and acting in accordance with our credit policy.
Supporting change in DS Smith, encouraging policy and process improvement in areas where we identify opportunity.
About you
Minimum requirements
Bachelors degree in a relevant subject, or accountancy qualification
Experience in a Credit Risk role
Strong Credit Analysis experience is desirable, with the ability to review reports and make recommendations
Advanced Excel skills
Excellent communication skills with the ability to present to various stakeholders
SAP and ERP (Navision) experience would be advantageous
Language capabilities advantageous
Benefits
Competitive salary
Discretionary bonus
25 days holiday, plus bank holidays
Pension scheme, life assurance and income protection
Sharesave scheme
Digital GP Service
Employee assistance programme
Cycle to work scheme
Retail discounts
Location: Caerphilly - we operate a hybrid model, so you'll spend 3 days a week in the office and 2 at home as standard
About Us
We are DS Smith, together with International Paper, we are a global leader in sustainable packaging solutions and other fibre-based products. We believe a better, more sustainable tomorrow is possible with the right people, who challenge and support one another to enact positive change. We employ more than 65,000 colleagues in North America and Europe, Middle East and Africa (EMEA), who are experts in innovation, manufacturing, design, sales, sustainability, supply chain, and much more. Together with our customers, we make the world safer and more productive, one sustainable packaging solution at a time. Become part of a world-leading organisation and do your best work with us!
Fair recruitment at DS Smith
To fulfil our purpose of redefining packaging for a changing world, we aim to build a diverse, motivated, and engaged workforce. Our goal is to create a culture of inclusion where everyone is treated fairly, differences are valued, and everyone has an equal opportunity to succeed.
Our people come from diverse backgrounds, bring different perspectives, ideas and experiences to generate unique solutions focused on present and future sustainability challenges. We welcome all candidates to apply, even those not meeting all criteria
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Skills Required
- Bachelors degree in a relevant subject or accountancy qualification
- Experience in a Credit Risk role
- Strong credit analysis experience (review reports and make recommendations)
- Advanced Excel skills
- Excellent communication and presentation skills for stakeholders
- SAP experience
- ERP (Navision) experience
- Language capabilities
DS Smith Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about DS Smith and has not been reviewed or approved by DS Smith.
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Fair & Transparent Compensation — Pay is considered okay to good across many roles, with some plants indicating competitive or above‑market hourly rates for operators and similar positions. This supports a broadly fair perception of base pay even as experiences vary by site.
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Healthcare Strength — U.S. offerings include day‑one medical/vision and dental, employer HSA contributions, and 100% company‑paid life and short/long‑term disability, alongside an EAP. Some role descriptions also highlight mental‑health and fertility options.
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Retirement Support — Packages commonly reference a 401(k) with company match and, in some locations, pension eligibility or company‑funded retirement contributions. This positions retirement benefits as a meaningful component of total rewards.
DS Smith Insights
What We Do
DS Smith provides innovative packaging solutions, paper products and recycling services with a commitment to sustainability and a circular economy. Our core purpose is to Redefine Packaging for a Changing World, and our expert teams work closely with like-minded partners to incorporate renewable resources for products that minimize our environmental impact, reduce complexity and increase profitability through supply chain optimization
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