Credit Risk Analyst

Calling all innovators – find your future at Fiserv.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

What does a successful Credit Risk Analyst do at Fiserv?
You will work to identify, Mitigate and eliminate fraud and credit losses to Fiserv and our clients by conducting investigations to identify potentially high risk/suspicious merchant processing activity to protect the firm against financial loss.
What you will do:

• Make real time decisions to properly identify situations that require deeper investigation with the ability to identify emerging fraud trends.

• Coordinate risk mitigation and fraud remediation efforts with other areas of the business such as Funding, Legal, Operations, Client Services, etc.

• Communicate regularly with internal and external partners to present high risk activity with recommended and/or required actions.

• Work in a fast paced environment reviewing many accounts to identify potentially high risk/suspicious merchant processing activity to protect the firm against financial loss.

• You will review and investigate merchant accounts to assess fraud and credit risk exposure. 

• Negotiate collateral requirements and restructuring terms as required.

• Resolve merchant inquiries through scheduled calls.

• Complete special projects as assigned.

• You will read and interpret documents.

• You will calculate figures and amounts such as discounts, interest, commissions, proportions, percentages. 

• You will exercise discretion and independent judgment in making decisions and interact effectively and positively with all levels of personnel, partners, and vendors.

• You will work independently or in a team environment & work efficiently in stressful situations.

What you will need to have:

• 2 year degree with prior work experience.

• 2 years prior customer service experience or 1 year Fraud & Risk Experience

• Ability to use programs such as Excel & Word

• Ability to Multi-Task

• You must be a detailed and organized individual

• You may be required to work some weekends and holidays to meet deadlines.

• The ability to meet deadlines

• Excellent verbal and written communication skills

What would be good to have:

• Bachelor’s degree.  (Business, Finance, Accounting)
• 1-year prior credit risk experience
• Experience with MasterCard and Visa Association rules and regulations
• Customer Service experience with track record of dealing in adverse situations
• Strong analytical, quantitative and problem-solving skills.

Thank you for considering employment with Fiserv.  Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Diversity and Inclusion:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. 

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.