The Credit Review Administrative Specialist (CR Specialist) is responsible for helping administer Credit Assurance Services’ (CAS) credit review program. The CR Specialist follows CAS policy and procedures to perform essential responsibilities, provide operational support, and help ensure sound credit review practices. They have excellent organizational skills, communicate effectively, ensure operational efficiency, are adept at supporting multiple projects, and expected to adhere with all organizational and ethical standards.
ESSENTIAL DUTIES AND RESPONSIBILITIESProvide general administrative and operational support to the CAS Director and CAS team.
Monitor and report annual review plan progress.
Monitor and report resolution progress for key issues identified by CAS and regulators.
Perform quality control testing for Board, stakeholder and regulator presentations; examination reports and work papers; and continuous review work papers.
Execute examination and continuous review follow-up needs
Coordinate departmental meetings and develop agendas.
Manage departmental policies, procedures, guidance, and organizational documents.
Manage document libraries for all CAS presentations, committee/working group presentations, internal/external reporting, economic information, etc.
Coordinate quality assurance review needs.
Assist with internal and external audit engagements.
Pursue professional development opportunities and complete required training.
No supervisory responsibilities.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Additionally, the qualifications listed below are generally representative of the knowledge, skills, and/or abilities required in this position:
Bachelor (4-year college) degree preferred
4+ years administrative experience or commercial credit related experience
2+ years credit review or credit administration experience
Excellent oral and written communication skills
Microsoft Office suite, SharePoint
None required.
Skills Required
- Bachelor's degree
- 4+ years of administrative experience or commercial credit-related experience
- 2+ years of credit review or credit administration experience
- Excellent oral and written communication skills
- Proficiency with Microsoft Office Suite and SharePoint
First Horizon Bank Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about First Horizon Bank and has not been reviewed or approved by First Horizon Bank.
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Retirement Support — Retirement offerings include a 401(k) plan with company matching contributions up to 6% of pre-tax income, alongside FSA/HSA options and a defined benefit pension plan. Stock purchase and equity programs (including options and RSUs) also add to longer-term wealth-building opportunities for eligible employees.
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Parental & Family Support — Parental leave is available for childbirth, adoption, foster parenting, or surrogacy, and adoption reimbursement is included in the package. These family-building benefits broaden support beyond traditional maternity/paternity leave structures.
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Wellbeing & Lifestyle Benefits — Wellbeing support includes an internal wellness program, an employee assistance program, and access to a digital wellness platform. Group life insurance and disability coverage (including no-cost options) strengthen financial protection and day-to-day support.
First Horizon Bank Insights
What We Do
When we opened our doors in 1864 on North Court Street in Memphis, we had a simple mission: to provide the best service to our customers, one opportunity at a time. In the 150 years that followed, our communities transformed and expanded. We’ve seen our business and banking in general grow and adapt to the changing needs of customers through the years. But one thing that will always remain constant is our commitment to financial integrity and to helping our customers take good care of their money.
