Wells Fargo is seeking a Credit Resolution Director to manage and lead the Loan Resolution Group who will report directly to the head of credit for equipment and vendor finance. #CommercialBanking
In this role, you will:
- Lead a Credit Resolution team by making strategic decisions to resolve highly complex issues to meet high risk deliverables.
- Interpret and develop range of policies and procedures for Credit Resolution functions with moderate to high complexity and risk
Collaborate with and influence Credit Resolution professionals, including senior leadership. - Manage allocation of people and financial resources for Credit Resolution.
- Develop and guide a culture of talent development to meet business objectives and strategy.
- Identify opportunities and strategies for process improvement and risk control development within Credit Resolution functional area.
Required Qualifications:
- 8+ years of Credit Resolution experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
- 4+ years of management or leadership experience
- 8+ years of equipment finance experience
- 4+ year of management equipment and/or vendor finance
Desired Qualifications:
- Strong leadership skills with strategic thinking, process expertise, and experience coaching teams in high‑risk or complex environments.
- Proven ability to manage complex credit workout or credit resolution situations, including restructures, high‑risk exposures, and multifaceted portfolio challenges.
- Experience identifying risks, managing issues, and developing effective mitigation strategies across regulatory and operational matters.
- Strong ability to engage with audit and regulatory partners and manage related interactions confidently and effectively.
- Working knowledge of Risk Control Self‑Assessment and broader commercial credit policy and risk frameworks.
- Strong communication and interpersonal skills with executive presence and the ability to present clear, data‑driven recommendations to senior leaders.
- Demonstrated ability to build and maintain strong relationships with staff, business partners, underwriting teams, and key stakeholders while collaborating to align strategies with organizational objectives.
Job Expectations:
- Ability to travel up to 20% of the time
- Ability to work a hybrid work schedule
- Willingness to work on-site at stated location on the job opening
- This position does not support Visa Sponsorship
- Specific compliance policies may apply regarding outside activities or personal investing; affected employees will be expected to provide information to the Wells Fargo Personal Account Dealing Team and abide by applicable policy requirements if hired. Information will be shared about expectations during the recruitment process
Job Locations:
- 401Las Colinas Blvd W Bldg. - Irving, TX 75039
- 600 S 4th St - Minneapolis, MN 55415
- 801 Walnut St - Des Moines, IA 50309
- 83 Wooster Hts. Danbury, CT 06810.
- 2600 S Price Rd - Chandler, AZ 85286
Wells Fargo Compensation & Benefits Highlights
-
Healthcare Strength — Health coverage begins on day 1 with medical, dental, and vision, and includes mental health, prescription drugs, and preventive care often covered at 100% in-network. Well-being resources such as 24-hour clinical support and an Employee Assistance Program add to the breadth.
-
Parental & Family Support — Paid parental leave provides up to 16 weeks for a primary caregiver (4 weeks for non-primary) alongside fertility benefits and up to a $35,000 lifetime reimbursement for adoption, surrogacy, and donor expenses. Backup child and adult care further supports family needs.
-
Retirement Support — Retirement benefits feature a 401(k) with company matching contributions up to 6% of eligible pay. An employee stock purchase plan adds another avenue for long-term savings.
Wells Fargo Insights
Similar Jobs
What We Do
Wells Fargo & Company (NYSE: WFC) is a leading financial services company that has approximately $2.2 trillion in assets. We provide a diversified set of banking, investment and mortgage products and services, as well as consumer and commercial finance, through our four reportable operating segments: Consumer Banking and Lending, Commercial Banking, Corporate and Investment Banking, and Wealth & Investment Management. Wells Fargo ranked No. 33 on Fortune’s 2025 rankings of America’s largest corporations. Our technology professionals drive innovation, information security, and big data analytics while maintaining a network that handles more than 12 billion customer interactions a year. Join us! Are you looking for more? Find it here. At Wells Fargo, we're more than a financial services leader – we’re a global trailblazer committed to driving innovation, empowering communities, and helping our customers succeed. We believe that a meaningful career is much more than just a job – it’s about finding all of the elements to help you thrive, in one place. Living the Well Life means you’re supported in life, not just work. It means having robust benefits, competitive compensation, and programs designed to help you find work-life balance and well-being. You’ll be rewarded for investing in your community, celebrated for being your authentic self, and empowered to grow. And we’re recognized for it — Wells Fargo continues to rank on the LinkedIn Top Companies lists of best workplaces “to grow your career.” All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. © 2026 Wells Fargo Bank, N.A. All rights reserved. Member FDIC.
Why Work With Us
We're known for our “Well Life” approach to supporting employees’ career aspirations, work-life balance, and mental and physical health. Wells Fargo continues to rank on the LinkedIn Top Companies lists of best workplaces “to grow your career.”
Gallery
Wells Fargo Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
