Credit & Rebill Specialist

Posted 5 Days Ago
Be an Early Applicant
Tijuana, Baja California, MEX
In-Office
Junior
Healthtech
The Role
Handle customer inquiries about purchase orders, online orders, shipping dates, returns and credits; provide product information and support for custom orders; prepare order reports for key accounts.
Summary Generated by Built In
Who We Are

ABOUT ENOVIS™

Enovis Corporation (NYSE: ENOV) is an innovation-driven medical technology growth company dedicated to developing clinically differentiated solutions that generate measurably better patient outcomes and transform workflows. Powered by a culture of continuous improvement, global talent and innovation, the Company’s extensive range of products, services and integrated technologies fuels active lifestyles in orthopedics and beyond. For more information about Enovis, please visit www.enovis.com.

What You'll Do

RESUMEN DEL PUESTO

Encargado de atender las necesidades de nuestros clientes por medio de la atención detallada a peticiones referentes a órdenes de compra, otorgar información técnica de nuestros productos, asistencia con ordenes realizadas en línea, otorgar estados actuales de ordenes abiertas y responder preguntas en general en cuanto a nuestros productos.  

RESPONSABILIDADES

  • Facilitar el proceso de órdenes de compra via telefónica o por correo, además del proceso de retornos y generación de créditos aplicables. Elabora reportes de órdenes para las cuentas clave.
  • Facilitar a nuestros clientes con dudas o necesidades especiales al momento de solicitar nuestros productos personalizados a la medida del cliente.
  • Dar soporte con órdenes de compra que se realizan en línea, dando el estado actual, fechas de envió y respondiendo preguntas generales

REQUISITOS

  • Preparatoria o equivalente.
  • Inglés avanzado 90%
  • Habilidades computacionales: Excel intermedio. (Oracle es deseable).
  • 2+ años de experiencia en servicio al cliente.

KINDLY UPLOAD YOUR ENGLISH RESUME

EQUAL EMPLOYMENT OPPORTUNITY
Enovis provides equal employment opportunities based on merit, experience, and other work-related criteria without regard to race, color, ethnicity, religion, national origin, sex, age, pregnancy, disability, veteran status, or any other status protected by applicable law. We also strive to provide reasonable accommodation to employees’ beliefs and practices that do not conflict with Enovis policies and applicable law. We value the unique contributions that every employee brings to their role with Enovis.

Skills Required

  • High school diploma or equivalent
  • Advanced English proficiency (approximately 90%)
  • Intermediate Microsoft Excel skills
  • Experience with Oracle (desirable)
  • 2+ years of customer service experience
  • Upload English resume

Enovis Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Enovis and has not been reviewed or approved by Enovis.

  • Healthcare Strength Healthcare coverage is positioned as comprehensive, with multiple medical, dental, and vision plan options plus HSA/FSA accounts. Income protection offerings are also described as robust, including life, AD&D, and short- and long-term disability coverage.
  • Retirement Support Retirement benefits include access to a 401(k) plan with an employer match described as competitive. This adds to the overall total-rewards value even where cash compensation sentiment is uneven.
  • Leave & Time Off Breadth Time-off provisions are described as ample, including vacation, sick leave, and holidays. Paid parental and family leave is also offered, with a stated maximum of six weeks for eligible employees after birth or adoption.

Enovis Insights

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The Company
HQ: Wilmington, DE
1,217 Employees
Year Founded: 2022

What We Do

We are a medical technology company focused on developing clinically differentiated solutions that generate measurably better patient outcomes and transform workflows. Powered by a culture of continuous improvement, extraordinary talent and innovation, we ‘create better together’ by partnering with healthcare professionals. Our extensive range of products, services and integrated technologies fuel active lifestyles.

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