Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.
CPSO team comprises senior Banking and Credit Risk SMEs along with specialized staff with a broad mandate spanning all of credit monitoring, portfolio management, collateral management, transaction management, credit risk middle office, quality assurance, issues management and regulatory issue remediation. The team’s objective is to ensure exceptional outcomes for Citi’s clients while sustaining industry leading safety and soundness as regards credit risk management by the first line of defense.
In this role, you’re expected to:
- Effective Issue Resolution & Risk Mitigation by providing testing support to resolve MRAs/CAPs (Corrective Action Plans) and SIIs (Self-Identified Issues) across Institutional Credit Management (ICM)
- Support Portfolio Manager and Assistant Portfolio Manager in Partnership and Continuous engagement with applicable regional and industry stakeholders in ICM, CB, CCB, Wealth and Risk for effective Issue resolution and Risk Mitigation
- Implementation of best practices inline with established guidelines to drive operational consistency across Business Units
- Ensure on-time adoption and continued improvement of the Credit Risk Process Digitalization platforms in partnership with ICM Product Development, Technology, and end users across all LoBs.
- Ensure timely completion of projects within the CPSO book of work.
- Following established governance mechanisms / controls to prevent recurrence of issues
- Identify scope to leverage new age tools (AI/ML) to optimize processes across the ICM organization
- Ensure ongoing and timely feedback and coaching of Associates and Senior Analysts to sustain a strong credit culture and an unwavering commitment to excellence in analysis and execution
- Actively participate in Learning, Development and Training opportunities including instructor led courses
- Support CPSE VoE Engagement, Belonging (DEI), and Leadership scores
- Travel (less than 10%)
As a successful candidate, you’d ideally have the following skills and exposure:
- Demonstratable financial services experience, including 6-9 years in Banking or FI Industry
- Deep knowledge of Wholesale Credit Processes and Policies spanning the Credit Risk Value Chain
- Sound and thorough knowledge of Citi´s systems
- Significant experience in preparing presentations for seniors
- Outstanding awareness and adherence to the control environment
- Strategic orientation to ensure the team continues to be positioned as a thoughtful and proactive partner in providing effective resolutions and best practices for Risk Mitigation across Business units
- Proven culture carrier. Well-developed interpersonal skills, with the ability to build relationships and exert influence with and without direct authority
- Strong organizational skills with ability and willingness to work under pressure and manages time and priorities effectively with little to no supervision
- Clear written and verbal communication skills, with the ability to communicate clearly and concisely to audiences of varying levels of seniority
- Intermediate Microsoft Office (Word, Excel, and PowerPoint) skills
Education:
- BA/BSc in Finance or Accounting or higher degree in Business (MBA), or CFA, or any other related subject
This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
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Job Family Group: Product Management and Development------------------------------------------------------
Job Family:Product Strategy and Planning------------------------------------------------------
Time Type:Full time------------------------------------------------------
Most Relevant Skills Please see the requirements listed above.------------------------------------------------------
Other Relevant Skills For complementary skills, please see above and/or contact the recruiter.------------------------------------------------------
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View Citi’s EEO Policy Statement and the Know Your Rights poster.
Skills Required
- 6-9 years of experience in banking or the financial institutions industry
- Deep knowledge of wholesale credit processes and policies across the credit risk value chain
- Knowledge of Citi systems
- Experience preparing presentations for senior audiences
- Awareness of and adherence to control environments
- Strategic orientation and ability to provide risk mitigation resolutions and best practices
- Interpersonal skills and ability to build relationships and influence without direct authority
- Strong organizational skills and ability to manage priorities under pressure with little supervision
- Clear written and verbal communication skills
- Intermediate Microsoft Office skills, including Word, Excel, and PowerPoint
- BA or BSc in Finance or Accounting, or a higher degree in Business such as an MBA, CFA, or related subject
Citi Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Citi and has not been reviewed or approved by Citi.
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Healthcare Strength — Benefits coverage is positioned as comprehensive, including health, dental, and vision insurance plus on-site clinics, prescription drug support, and disability coverage. Family-building support such as fertility assistance is described as a notable differentiator within the overall package.
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Retirement Support — Retirement benefits are framed as strong, highlighted by a 401(k) with matching and additional plan options like a Roth 401(k). Financial support is reinforced through discounts and broader financial guidance resources tied to the benefits ecosystem.
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Wellbeing & Lifestyle Benefits — Wellbeing support extends beyond insurance through programs like an Employee Assistance Program, counseling/legal resources, and gym or wellness reimbursement. These offerings increase the perceived total rewards value even when cash compensation sentiment varies by role.
Citi Insights
What We Do
Citi's mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Our core activities are safeguarding assets, lending money, making payments and accessing the capital markets on behalf of our clients. We have 200 years of experience helping our clients meet the world's toughest challenges and embrace its greatest opportunities. We are Citi, the global bank – an institution connecting millions of people across hundreds of countries and cities.
