The Role
Manage credit and collections functions: monitor receivables, follow up on overdue accounts, resolve billing/payment issues with sales and finance, maintain customer credit files, update credit policies, lead a small collections team, and ensure compliance with credit controls.
Summary Generated by Built In
Responsibilities
- Collaborate with the sales and finance teams to resolve customer billing or paymentissues.
- Monitor outstanding receivables and follow up on overdue accounts.
- Collaborate with the sales and finance teams to resolve customer billing or payment issues.
- Participate in the review and update of credit policies and procedures.
- Build and maintain good relationships with customers while safeguarding the company’s financial interests.
- Maintain up-to-date customer credit files and ensure proper documentation.
- Ensure compliance with internal controls and company credit management standards.
Knowledge & Experience
- 4–7 years in collections, credit management, or receivables management, preferably in telecom, consumer electronics, or microfinance.
- Proven experience managing a small team of tele-callers or collection agents.
- Experience with digital finance platforms is highly desirable.
- Bachelor’s degree in Finance, Business Administration, Accounting, or related field.
Skills Required
- 4-7 years in collections, credit management, or receivables management (preferably in telecom, consumer electronics, or microfinance).
- Proven experience managing a small team of tele-callers or collection agents.
- Experience with digital finance platforms.
- Bachelor's degree in Finance, Business Administration, Accounting, or related field.
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The Company
What We Do
ITM Tanzania Limited is a leading Human Capital Development and Business Solutions Company providing comprehensive services including human resource outsourcing, recruitment, placement, talent acquisition, professional training, capacity building, and HR advisory. Incorporated in 2018, the company offers tailored industry solutions and support to help organizations reach their objectives efficiently, leveraging local expertise and a global perspective.
