Credit Manager

Posted 4 Days Ago
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North Rode, Cheshire, England, GBR
In-Office
Senior level
Appliances
The Role
Lead regional trade receivables and credit operations, manage a team of Credit Officers, approve credit within delegated authority, partner with branches and sales, deliver KPI reporting and cashflow forecasting, drive collections and bad debt recoveries, and improve credit and AR processes.
Summary Generated by Built In
Company Description

  • Belong to an innovative and stable company, investing in a better future 
  • North Ryde Location- Hybrid working and brand-new offices (with parking & gym!)
  • Drive cashflow performance. Lead a high performing credit team. Strengthen partnerships across a national network.

Join Rexel Australia and contribute to our mission of delivering smarter, safer and more sustainable electrical solutions. As part of a global Group with more than 1,900 branches across 17 countries, we are committed to operational excellence, customer value and a cleaner energy future.

We are seeking an experienced Credit Manager to lead the management of our regional trade receivables portfolio. This role is perfect for a commercially minded credit leader who can balance strong governance with practical business partnership across branches, sales, and senior management.

You’ll oversee credit operations, guide a team of Credit Officers, and use data driven insights to maximise cash collections, minimise bad debt, and maintain strong customer relationships.

Job Description

  • Lead credit operations — Manage credit assessment, approvals, collections, and compliance with Rexel Group Credit Policy.
  • Partner with branches & sales — Build strong working relationships to support growth while protecting risk.
  • Approve credit applications within delegated authority and coordinate Atradius endorsements when required.
  • Monitor debtor exposure and initiate reviews for credit limit adjustments.
  • Provide analytics & insights — Deliver KPI reporting, dashboards, and monthly insights for senior management.
  • Oversee cashflow reporting including cash forecasting, DSO, unapplied cash, uninsured trading, and doubtful debt provisions.
  • Coach & develop your team — Build capability, identify training needs, and motivate staff to achieve targets.
  • Drive process improvement across credit, AR, and customer workflows.
  • Manage bad debt & recoveries ensuring provisions remain appropriate and recoveries are maximised.
  • Collaborate across the business with senior leaders, finance, branches, and external partners.

Qualifications

  • Strong knowledge of credit legislation, litigation processes, and credit risk frameworks.
  • Deep understanding of Accounts Receivable, credit systems, and ERP platforms.
  • High competency in PC‑based applications, reporting tools, and data analysis.
  • Excellent negotiation, communication, and stakeholder management skills.
  • Commercial judgement with the ability to balance customer service and risk.
  • Strong planning, problem-solving, and decision making capability.
  • A collaborative, solutions focused approach with a professional phone manner.

Additional Information

At Rexel, you’ll be part of a business that invests in its people, its customers and the planet.

  • Genuine career pathways across a global network
  • A recognised environmental leader committed to a sustainable future
  • Strong diversity and inclusion programs, including Women in Rexel
  • Access to KUDO$, our premium rewards and discounts platform
  • Wellbeing support programs and birthday leave
  • A safe, supportive and high performing culture where great work is recognised

Help us lead the transition to a smarter, more sustainable future.

#feeltheenergy and find out more at rexel.com/careers

We welcome applications from women, people of Aboriginal and Torres Strait Islander descent, and people from all backgrounds.

Pre-employment medical, drug testing and a national police check may be required.

Skills Required

  • Strong knowledge of credit legislation, litigation processes, and credit risk frameworks
  • Deep understanding of Accounts Receivable, credit systems, and ERP platforms
  • High competency in PC-based applications, reporting tools, and data analysis
  • Excellent negotiation, communication, and stakeholder management skills
  • Commercial judgement with ability to balance customer service and risk
  • Strong planning, problem-solving, and decision making capability
  • Experience coaching and developing a credit or AR team
  • Ability to manage bad debt, recoveries, and maintain appropriate provisions
  • Professional phone manner and collaborative, solutions-focused approach
  • May require pre-employment medical, drug testing and national police check
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