About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
Sophisticated style and energy in a celebrated vacation desitination. Discover a modern reflection of the classic yacht club lifestyle. With a prime beachfront address, Four Seasons brings unrivalled style and service to this next-generation coastal city. Moments away, experience Fort Lauderdale’s best shops, restaurants, marinas and entertainment – surrounding you with the spirit of one of the world’s top yachting locales.Credit Manager
About the role
The Credit Manager maintains proper credit procedures in accordance with corporate and local policies, ensuring the accurate billing, timely collection, and effective management of all accounts receivable. This role oversees credit operations, strengthens internal controls, and partners closely with operational departments to minimize outstanding balances while delivering outstanding service to both internal and external stakeholders.
What you will do
• Oversee all credit and accounts receivable activities, ensuring timely billing, accurate follow-up, and effective collection procedures.
• Maintain and enforce local credit policies related to billing, credit card processing, check handling, inquiries, and collections.
• Supervise, train, and develop Accounts Receivable/Credit employees; conduct performance management, coaching, and staffing activities as needed.
• Respond promptly and professionally to guest, client, and credit card company inquiries.
• Review guest ledger high-balance reports daily and work with Front Office and Finance leadership to resolve discrepancies.
• Maintain credit histories, approved credit requests, and account documentation to support internal controls and compliance.
• Lead monthly credit meetings and collaborate with Sales, Catering, Conference Services, and Front Office teams on credit-related matters.
• Investigate billing requests and act as the final authority for credit approval decisions.
• Recommend process improvements to enhance Accounts Receivable efficiency and financial performance.
What you bring
• At least 1–3 years of credit, accounts receivable, or related finance experience, preferably in a luxury hotel or resort.
• Excellent personal presentation and interpersonal skills.
• Knowledge of accounting principles and internal control procedures.
• Strong time management skills: ability to multi-task, set priorities, and adjust to changing conditions. Willing to work in a fast-paced environment.
• Ability to operate all computer equipment necessary to perform the job; knowledge of Opera and Microsoft Office Suite preferred/is a plus.
• Excellent communication and interpersonal skills; ability to collaborate with multiple departments and communicate clearly with colleagues, clients, and guests.
What we offer:
• Competitive Salary, wages, and a comprehensive benefits package
• Excellent Training and Development opportunities
• Complimentary Accommodation at other Four Seasons Hotels and Resort
• Complimentary Dry Cleaning for Employee Uniforms
• Complimentary Employee Meals
Schedule & Hours:
• Full-Time
• This position requires the flexibility to work a diverse schedule encompassing days, evenings, weekends, and holidays.
Miscellaneous:
US work authorization is required.
Please note that due to the large number of responses we receive only candidates being considered for the above position will be contacted for an interview.
Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdfSimilar Jobs
What We Do
Four Seasons Hotels and Resorts opened its first hotel in 1961, and since that time has been dedicated to perfecting the travel experience through continual innovation and the highest standards of hospitality. Currently operating more than 120 hotels and resorts, and more than 50 residential properties in major city centers and resort destinations in 47 countries, and with more than 50 projects under planning or development, Four Seasons consistently ranks among the world's best hotels and most prestigious brands in reader polls, traveler reviews and industry awards.
To learn more about our career opportunities, visit fourseasons.com/careers.
For more information and reservations, visit fourseasons.com.
For the latest news, visit press.fourseasons.com and follow @FourSeasonsPR on Twitter.
