Credit Manager

Real people. Real service. 

At SupplyHouse.com, we value every individual team member and cultivate a community where people come first. Led by our core values of Generosity, Respect, Innovation, Teamwork, and GRIT, we’re dedicated to maintaining a supportive work environment that celebrates diversity and empowers everyone to reach their full potential. As an industry-leading e-commerce company specializing in HVAC, plumbing, heating, and electrical supplies since 2004, we strive to foster growth while providing the best possible experience for our customers.  

We are looking for a Credit Manager to join our Accounting Team. This individual will report into our Vice President of Accounting. This individual will oversee our comprehensive credit process from assessing customer creditworthiness and enforcing policy consistency to leading strategic credit initiatives. They will also manage the accounts receivable function, ensuring timely collections and precise financial reporting. If you're passionate about blending strategic oversight with operational excellence, we want to hear from you!

This remote position is open to individuals who live in, or are open to relocating to, the following states: Arizona, Delaware, Florida, Georgia, Nevada, New Jersey, New York, North Carolina, Ohio, Rhode Island, South Carolina, Tennessee, Texas, Virginia, and Washington. 

This position requires travel to our headquarters in Melville, NY 6 times per year for internal meetings and team building activities. We reimburse reasonable and necessary travel expenses, and you’re also welcome to work on-site anytime beyond these visits – our doors are always open.  

Role Type: Full-Time, Exempt

Loction: Remote 

Schedule: Monday through Friday, 8:00 a.m. to 5:00 p.m. with time zone flexibility 

Base Salary: $115,000 – $140,000 per year 

Responsibilities:

• ​Design and implement a scalable customer credit approval process
• ​Develop and maintain credit policies in a customer-focused approach while protecting the financial risk of the company
• ​Oversee credit checks, limit assignments, and payment terms using data-driven tools and analysis
• ​Monitor customer accounts to ensure timely payments and flag high-risk behaviors
• ​Provide reporting and insights on credit performance, bad debt, collections, and aging reports
• ​Lead and support the collections strategy of outstanding balances
• ​Maintain accurate records of credit approvals, limits, and collection efforts
• ​Leverage ERP and payment platforms to automate and streamline credit and AR processes​​​​​​​​

Requirements:

• Bachelor's degree in Accounting, Finance, Business or a related field
• ​5+ years of experience in credit management and accounts receivable
• ​1-3 years of supervisor experience leading a team ​​
• ​Strong knowledge of credit risk analysis, scorecard development, and regulatory compliance​
• ​Strong analytical, communication, and leadership skills​
• ​Comfortable working cross-functionally in a fast-paced environment
• ​Ability to design systems and scale processes​​

Why work with us:

• We have awesome benefits – We offer a wide variety of benefits to help support you and your loved ones. These include:
  • Comprehensive and affordable medical, dental, vision, and voluntary life insurance options  
  • 401(k) with up to 4% company match
  • Paid vacation, sick time, and holidays
  • Company-paid basic life insurance and long-term disability  
  • Discounted auto, home, and pet insurance programs
  • Flexible Spending Account (FSA)
  • Confidential mental health, financial planning, and legal support through our Employee Assistance Program (EAP)
  • Company-provided equipment and one-time $250 work from home stipend
  • $750 annual professional development budget
  • $25 monthly Grubhub credit
  • Company rewards and recognition program
  • And more!
• We promote work-life balance – We value your time and encourage a healthy separation between your professional and personal life to feel refreshed and recharged. Look out for our wellness initiatives and ask about our Flex-Time Policy! 
• We support growth – We encourage you to embrace continuous learning and take on new challenges. In an exciting and evolving industry, we provide opportunities for career growth through our annual merit and bonus opportunities, hands-on training, diversity and inclusion initiatives, internal mobility options, and professional development budget.
• We give back – We live and breathe our core value, Generosity, by giving back to the trades and organizations around the world. We make a difference through donation drives, employee-nominated contributions, support for non-profit organizations, Volunteer Paid Time Off, and more.
• We listen – We value hearing from our employees. Everyone has a voice, and we encourage you to use it! We actively elicit feedback through our monthly town halls, regular 1:1 check-ins, employee listening initiatives, and company-wide ideas form to incorporate suggestions and ensure our team enjoys coming to work every day. 

Check us out and learn more at: https://www.supplyhouse.com/our-company! 

Additional Details:

• Remote employees are expected to work in a distraction-free environment. Personal devices, background noise, and other distractions should be kept to a minimum to avoid disrupting virtual meetings or business operations.
• Applicants must be currently authorized to work in the U.S. on a full-time basis. SupplyHouse.com will not sponsor applicants for work visas.  
• SupplyHouse.com is an Equal Opportunity Employer. We welcome and encourage individuals of all backgrounds, experiences, and perspectives to apply. Employment decisions are based on qualifications, merit, and business needs.
• We are committed to providing a safe and secure work environment and conduct thorough background checks on all potential employees in accordance with applicable laws and regulations.
• All emails from the SupplyHouse team will only be sent from an @supplyhouse.com email address. Please exercise caution if you receive an email from an alternate domain.