Credit Manager, Global Wealth & Investment Management Custom Lending

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2 Locations
In-Office
109K-163K Annually
Big Data • Fintech • Mobile • Payments • Financial Services • Data Privacy
The Role

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Job Description:
Manages the end-to-end credit process for a portfolio of Private Wealth Management clients and works with the Central Administration Unit to effectively monitor deals post close including the resolution/elevation of past due issues. May approve and provide expertise on less complex transactions within markets supported. Responsible for taking on certain leadership responsibilities within the team which may include coaching and mentoring of more junior credit specialists/analysts within GWIM Credit Services, pipeline management for specific markets, involvement in policy development and project management to improve processes, and subject matter expertise for specific loan products.

Typically requires 10+ years of credit experience and a keen understanding of loan product/underwriting guidelines, complex structuring and documentation issues, and effective communications skills to work constructively with business partners and clients.

The Credit Manager (CM) is aligned with the Credit Executive (CE) in their goal of developing new custom lending relationships with strategic wealth clients, driving funded loan balance and revenue growth in a responsible and profitable manner, and managing a portfolio of existing lending relationships. The CM performs and documents in-depth financial analysis for credit approval of ultra-high-net-worth clients (individuals, family offices, trusts, special wealth vehicles, etc.) in compliance with policy, procedures, and GWIM underwriting standards and guidelines.

Responsibilities:

  • The purpose of the CM is to collaborate with sales, credit and risk partners to deliver custom credit solutions for our clients through underwriting excellence.

  • Support loan growth through quality underwriting activities

  • Build credibility by developing, deepening, and sustaining a value-driven relationship with business partners

  • Collaborate with Sales, Risk, Operations, and Portfolio Management to deliver seamlessly, execute transactions in a timely manner, and operate the business inside of established metrics

  • Maintain asset quality, identify, escalate, and debate issues and deliver accurate and consistent data 

  • Create a client-centric culture with in-depth knowledge of clients, timely renewals and issue resolution, and competitive deal structuring as a key partner to the CE and LOB

  • Complete Credit Approval Memos (CAM) and Modifications to obtain credit approval for complex, custom loan products (marketable securities, commercial real estate, fine art, hedge fund, yacht, unsecured and subscription finance)

  • Serve as main point of contact for regional portfolio of credit relationships

  • Synthesize appropriate financial information to understand the client’s financial standing, including liquidity, leverage, cash flow, key risks/mitigants and legal structure (trusts, special wealth vehicles, etc.) and apply sound reasoning to arrive at an appropriate credit decision

  • Ability to cut to the heart of a complex issue and document in a clear and concise manner

  • Provide advanced lending guidance and policy expertise with upfront deal discussions and structuring 

  • Consistently apply established procedures, policies, and practices to make financial decisions (accurate spreads, risk rating, financial modeling, necessary approvals, etc.)

  • Review and negotiate loan structure and covenants during documentation process, according to creditworthiness, collateral, and risk appetite

  • Proactively manage pipeline and timely deal flow of new and existing transactions

  • Day to day management of loan portfolio in conjunction with partners to ensure timely and accurate execution of collateral releases, SER preparation, renewals, resolution of failed covenants, risk rating migrations, CREEAS input, loan modifications and waivers, and past dues  

  • Identify, recommend and lead process improvements

  • Train, develop and mentor new and junior team members

  • Serve as product, procedure and/or policy subject matter expert

  • Performs back-up responsibilities for Underwriting Manager

Required Qualifications:

  • 7+ years of commercial / private wealth management credit experience

  • Strong financial analysis, accounting skills, and deal structuring for borrowers with complex balance sheets and income streams

  • Strong negotiation and communication skills

  • Proficiency in Word, Excel and PowerPoint

  • Excellent interpersonal skills and the ability to build business partnerships with risk, services and client teams who may not be co-located

Desired Qualifications:

  • 10+ years of commercial/private wealth management credit experience

  • Formal Credit Training and/or Commercial/Wealth Management credit experience preferred

  • Bachelor’s degree in business administration, finance, accounting or economics preferred

Skills:

  • Adaptability

  • Attention to Detail

  • Prioritization

  • Result Orientation

  • Written Communications

  • Collaboration

  • Continuous Improvement

  • Critical Thinking

  • Data Quality Management

  • Issue Management

  • Customer and Client Focus

  • Innovative Thinking

  • Oral Communications

  • Problem Solving

  • Risk Management

Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent

Shift:

1st shift (United States of America)

Hours Per Week: 

40

Pay Transparency details

US - IL - Chicago - 110 N Wacker Dr - Bank Of America Tower Chicago (IL4110)

Pay and benefits information

Pay range$109,400.00 - $162,500.00 annualized salary, offers to be determined based on experience, education and skill set.

Discretionary incentive eligible

This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.

Benefits

This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.

Bank of America Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Bank of America and has not been reviewed or approved by Bank of America.

  • Healthcare Strength Health coverage is described as comprehensive, with medical, dental, vision, virtual care via Teladoc, wellness programs, and specialized support for cancer and menopause. Wellness credits and an always‑on EAP with in‑person sessions add to the depth of care.
  • Parental & Family Support New parents can access up to 26 weeks of leave, including 16 weeks fully paid for eligible teammates, alongside back‑up child and adult care. Family‑building resources and reimbursements (e.g., fertility, adoption, surrogacy) and a dedicated Life Event Services team extend support across life stages.
  • Equity Value & Accessibility Broad‑based equity through the Sharing Success program, including $1B in stock to nearly all non‑executive employees in January 2026, is intended to foster an ownership mindset. Stock awards (including RSUs) are a recurring component that aligns employees’ interests with shareholders.

Bank of America Insights

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The Company
HQ: Charlotte, NC
208,000 Employees
Year Founded: 1784

What We Do

We make financial lives better for our clients and our communities through the power of every connection. Our employees are at the heart of this purpose, and are key to driving responsible growth. Every day, across the globe, our employees bring a commitment to our purpose and to driving responsible growth by living our values: deliver together, act responsibly, realize the power of our people and trust the team. A key aspect of driving responsible growth is doing so in a sustainable manner, a critical pillar of which is being a great place to work for our teammates.

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