Rockwell Automation is a global technology leader focused on helping the world’s manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility - our people are energized problem solvers that take pride in how the work we do changes the world for the better.
We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that’s you we would love to have you join us!
Job Description
Credit Management Team Lead
Location: Katowice - Francuska 46 - hybrid
Reporting to: O2C Manager
About the Role:
As the Credit Management Team Lead, you will lead the daily operations of our credit and collections team. You will help ensure the collection of payments, managing risk, and maintaining relationships with our Direct Customers from North America.
Your Responsibilities:
- Monitor and improve collections activities to ensure timely payments.
- Manage risk by overseeing credit lines, order releases, collections, and disputes.
- Be a focal point for team members and escalate issues.
- Manage daily operations, including payment collection and reconciliation
- Reconcile customer accounts to identify disputes, overpayments, and produce journal entries.
- Communicate with sales, service, and branch personnel to resolve customer disputes.
- Make decisions regarding disputed items and write-offs.
- Classify past due accounts for monthly reporting to management.
- Make recommendations on potentially uncollectible accounts.
- Motivate and empower the team to achieve targets and performance standards.
- Allocate tasks and manage team competencies to meet all needs.
- Foster a positive work culture through personal interactions, team building, and development.
- Review and assess individual performance, provide coaching, and support continuous learning.
- Participate in hiring, evaluation, and one-on-one meetings with team members.
- Maintain and improve data quality and integrity.
- Participate in programs and continuous improvement projects.
The Essentials - You Will Have:
- Financial accounting knowledge (experience or education)
- Minimum 2 years of experience in finance (accounting/credit collection)
- Relevant University degree in Accounting, Finance, or a related field
- Fluent English
- Proficiency in SAP
The Preferred - You Might Also Have:
- Previous team management experience
What We Offer:
Our benefits package includes …
- Comprehensive mindfulness programs with a premium membership to Calm
- Volunteer Paid Time off available after 6 months of employment for eligible employees
- Company volunteer and donation matching program – Your volunteer hours or personal cash donations to an eligible charity can be matched with a charitable donation.
- Employee Assistance Program
- Personalized wellbeing programs through our OnTrack program
- On-demand digital course library for professional development
... and other local benefits!
At Rockwell Automation we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right person for this or other roles.
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Rockwell Automation’s hybrid policy aligns that employees are expected to work at a Rockwell location at least Mondays, Tuesdays, and Thursdays unless they have a business obligation out of the office.
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What We Do
At Rockwell Automation, we connect the imaginations of people with the potential of technology to expand what is humanly possible, making the world more intelligent, more connected and more productive.
