Summary
Assist Citizens Express Credit Manager and staff with various duties and the essential processing of Citizens Express Credit loan requests
Essential Duties & Responsibilities
Complies with and stays abreast of all policies and procedures, federal and state laws applicable to the job.
Provide phone support and excellent customer service to department, Relationship Managers, and Managers.
Review incoming credit requests for completeness and compliance with federal laws regarding application products.
Review incoming credit requests for completeness, obtain required signatures for RCE’s, and loan documentation requests.
Review and prepare invoices for payment approval.
Cross train in, and act as back-up for, Experian credit job functions.
Participate in job related educational seminars/webinars to continually increase knowledge, stay abreast of new and upcoming legal, regulatory, and operational changes.
Actively applies an understanding of the Bank’s Loan Policy and procedures as they pertain to the Citizens Express Credit unit.
Provide, present, and promote The Citizens Experience to all external and internal customers.
Other duties as assigned.
Supervisory Responsibilities
This job has no supervisory responsibilities.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience
High School diploma or GED; and six months related experience.
Language Skills
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
Mathematical Skills
Ability to apply basic math concepts to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals using a PC or calculator.
Reasoning Ability
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
Computer Skills
To perform this job successfully, an individual should have a working knowledge of Microsoft Suite, specifically with Excel and with Word, and Outlook is required. Familiarity with Navigator and Director is highly desirable.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is regularly required to use hands to finger, handle, or feel and talk or hear. The employee is frequently required to sit. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate.
Salary Range:$20.00 To 24.08 Hourly
Exact compensation may vary based on skills, experience and/or education, and location. This position is also eligible for an annual bonus.
Skills Required
- High School diploma or GED
- Six months related experience
- Working knowledge of Microsoft Excel, Word, and Outlook
- Familiarity with Navigator and Director
- Ability to read and interpret documents, write routine reports, and speak effectively
- Basic math skills to add, subtract, multiply, and divide using a PC or calculator
- Ability to apply common sense reasoning to carry out instructions and solve standardized problems
What We Do
On August 10, 2018, Citizens Business Bank and Community Bank completed its merger. About Citizens Business Bank Citizens Business Bank is consistently recognized as one of the top performing banks in the nation. The Bank offers a wide array of banking, lending, and investing* services through 68 Business Financial Centers and 3 Trust Office locations serving the Inland Empire, Los Angeles County, Orange County, San Diego County, Ventura County, Santa Barbara County, and the Central Valley area of California. CVB Financial Corp. (“CVBF”) is the holding company for Citizens Business Bank. CVBF is one of the 10 largest bank holding companies headquartered in California¹ with assets of approximately $11.5 billion Shares of CVBF common stock are listed on the Nasdaq under the ticker symbol “CVBF.” For investor information on CVBF, visit our Citizens Business Bank website at cbbank.com and click on the “Investors” tab. Contact Us Today 888.228.2265 | cbbank.com Member FDIC | Equal Housing Lender | Equal Opportunity Employer | NMLS #417441 *Not FDIC Insured | Not Bank Guaranteed | May Lose Value ¹As of 8.10.18
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