The Role
Manage collections and accounts receivable for FMCG manufacturing customers: recover overdue debts, reconcile customer accounts, perform debtor-aging analysis and reporting, resolve disputes, manage SAP customer accounts, oversee order-to-cash processes, and collaborate with Sales, Finance, Logistics, and Customer Service to improve cash flow.
Summary Generated by Built In
Job Title: Credit Controller
Job Location: Kiambu County
Industry: FMCG Manufacturing
Job Purpose
To ensure timely collection of outstanding debts, manage customer accounts, and support efficient credit control processes while collaborating with internal teams to improve cash flow and resolve account issues.
The successful candidate must demonstrate proven experience in:
• Debt collection and recovery of overdue accounts
• Credit control and accounts receivable management
• Customer account reconciliation and statement management
• Debtor ageing analysis and collection reporting
• Customer dispute resolution and query management
• Order-to-cash process management
• SAP customer account management and reporting
• Strong negotiation and stakeholder management skills
• Working closely with Sales, Finance, Logistics, and Customer Service teams to drive collections and resolve account issues
Requirements
Minimum Requirements
• Bachelor's Degree in Finance, Accounting, Business, Commerce, or a related field
• Minimum 5 years' relevant experience in Credit Control, Collections, Accounts Receivable, or Customer Credit Management within FMCG or manufacturing sector with a large customer base.
• Strong SAP proficiency
• Excellent analytical, communication, and problem-solving skills
Skills Required
- Debt collection and recovery of overdue accounts
- Credit control and accounts receivable management
- Customer account reconciliation and statement management
- Debtor ageing analysis and collection reporting
- Customer dispute resolution and query management
- Order-to-cash process management
- SAP customer account management and reporting
- Strong negotiation and stakeholder management skills
- Experience working with Sales, Finance, Logistics, and Customer Service teams to drive collections
- Bachelor's Degree in Finance, Accounting, Business, Commerce, or related field
- Minimum 5 years relevant experience in Credit Control, Collections, Accounts Receivable, or Customer Credit Management within FMCG or manufacturing
- Excellent analytical, communication, and problem-solving skills
Am I A Good Fit?
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.
Success! Refresh the page to see how your skills align with this role.
The Company
What We Do
We go the extra mile for your last mile – with specialized divisions to serve even the most diverse of industries. CDL is your premier regional carrier for complete delivery coverage – guaranteed.
