The Role
The Credit Controller is responsible for monitoring customer balances, collecting payments, negotiating plans, reconciling accounts, resolving queries, and ensuring compliance with credit policies.
Summary Generated by Built In
Duties and Responsibilities
- Monitor outstanding customer balances and ensure timely collection of payments.
- Follow up on overdue invoices by telephone, email, or letter within agreed timescales.
- Negotiate payment plans with customers and set up terms and conditions.
- Allocate incoming payments and reconcile accounts.
- Investigate and resolve customer queries relating to invoices or payments.
- Maintain accurate records of all follow-up activity and client communication.
- Prepare reports on aging debtors and escalate problem accounts as necessary.
- Liaise with sales and customer service teams to resolve client disputes.
- Recommend accounts for legal action or write-off when necessary.
- Ensure compliance with internal credit policies and procedures.
- Perform any other duty as
may be assigned to you by your supervisor from time to time
Requirements
Qualifications
- Minimum B.Com degree in Finance or
- Accounting Option and Certified Public Accountant CPA (K) ACCA with CIA and CISA certifications
- At least three years in Credit Management in a medium sized organization.
- Proven track record of strong performance and achievement of targets
- Strong communication, negotiation, and relationship management skills
- Ability to work independently with minimal supervision
Skills Required
- Minimum B.Com degree in Finance or Accounting Option and Certified Public Accountant CPA (K) ACCA with CIA and CISA certifications
- At least three years in Credit Management in a medium sized organization
- Proven track record of strong performance and achievement of targets
- Strong communication, negotiation, and relationship management skills
- Ability to work independently with minimal supervision
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The Company
What We Do
Cartrack is a global provider of telematics, fleet management, and vehicle tracking solutions, offering data analytic solutions for mobile asset management, asset recovery, and workforce optimization.
