As a leading global procurement service provider, GIS International is headquartered in Ghent with subsidiaries around the world close to its customers. GIS International has about 130 employees where values such as openness, respect, quality and diversity are central. GIS is a growth company with an international dimension and a multicultural workplace.
The Credit Controller safeguards the company’s cash flow while maintaining strong client relationships. Operating at the intersection of finance and customer management, this role ensures timely payment collection without compromising trust.
Reporting directly to the CEO, the Credit Controller is a transversal governance owner with three core mandates: building the AR framework, enforcing operational cadence, and driving escalations when needed.
Key Responsibilities
AR Portfolio Management
- Maintain a live, continuously updated tracker of all open and overdue invoices as the single source of truth.
- Segment invoices into non-contested and contested, ensuring clear ownership and follow-up.
- Drive coordination of collections for non-contested items and monitor resolution of disputes led by Program Managers, ensuring measurable outcomes.
- Engage directly with clients at highest escalation level (with CEO approval) on financial matters.
Governance & Process
- Design and implement the full AR governance framework, including tracker, segmentation, escalation matrix, and routines.
- Lead weekly AR reviews, prepare monthly CEO reporting, and support quarterly governance reviews.
- Apply escalation rigorously and proactively, ensuring timely action and accountability across stakeholders.
Profile
Technical skills
- Confirmed experience in B2B Key Accounts AR management — minimum 3 to 5 years, with exposure to multi-country portfolios
- Ability to read and interpret aging reports and identify immediately what requires action versus what is on track
- Understanding of complex invoicing structures — multi-line, multi-currency, framework contracts
- Tracker and process discipline: builds and maintains a structured follow-up tool without it degrading after three weeks
- Familiarity with ERP or AR management tools in an industrial or services B2B context
Leadership & behavioral skills
- Natural authority without hierarchical power: earns credibility through structure and rigour, not position
- Relational maturity: challenges senior PMs constructively without creating conflict; handles client escalation without damaging commercial relationships
- Autonomy: builds the process where none exists, does not wait for direction, makes the invisible visible
- Composure under pressure: contested dossiers involve financial tension and client relationship stakes — the CC stays factual and structured
- Clear, direct communication: translates a complex AR situation into a concrete status for the CEO or a PM — no ambiguity, no narrative, dates and actions
- Process owner posture: defines and enforces the governance, does not merely execute it
Language Requirements
- English: Full professional proficiency (working language)
- French and/or Dutch: an asset given our Benelux base of operations
Cultural fit
- Multicultural teamwork and clear communication in an international context
- Curious mindset towards problem solving and efficiency
- Energy and willingness to learn inside the industrial environment
- Ambassador of etiquette towards internal and external stakeholders
Our offer
We offer a diverse job in an international, multicultural environment with a competitive salary and extralegal benefits
Skills Required
- Experience in B2B Key Accounts AR management
- Exposure to multi-country portfolios
- Understanding of complex invoicing structures
- Ability to maintain a structured follow-up tool
- Familiarity with ERP or AR management tools
What We Do
GIS International is a leading global procurement service provider based in 5 continents, 21 countries. We specialize in global procurement outsourcing for multinational, multisite organizations in a number of different market sectors. What we offer: We provide certified, best operational practice for indirect and direct materials procurement and integrated supply. This includes the goods and services that are bought by companies to enable their activity (non-strategic purchases or low value spends), as well as services such as spend analysis and opportunity assessments. How we work: With our forward-thinking, flexible approach we have helped many companies consolidate their non-strategic procurement and reduce their costs. We understand the importance of streamlining the complete procurement process, including optimized storeroom and inventory management, accounts payable, kitting and shipping. The backbone to this is strong supplier relationship management delivered at low cost and optimum quality. How do our clients benefit from our solutions? • Simplified procurement processes • Reduced overall costs • Improved business performance • Complete reassurance Market sectors: • Mobility • Energy • Oil & Gas • Healthcare & Medical devices
