Credit Controller

Fourth is the world’s largest and fastest-growing global leader of end-to-end restaurant and hospitality management technology solutions. We pride ourselves on delivering a world-class SaaS experience for our clients by building long term partnerships starting from the first phone call. We know our recipe for success at Fourth is our amazing team... and that starts with hiring the right people!

Interested in joining our smart, fun, and talented team?

The Credit Controller is responsible for timely collections of funds, resolving customer queries and regular maintenance of customer accounts. This position interacts with internal and external customers to resolve outstanding payments issues as they arise. The position reports to the US Credit Manager.

The role . . .

• Assist the senior controllers and ultimately the Credit Manager, to ensure cash is collected to terms.
• Timely and effective collection of all debts
• Effective management of instalment plans where necessary.
• Maintaining contact with clients to ensure invoices are received and processed and therefore clear for payment.
• Dealing with customer queries by phone and email
• Converting manual payers to auto-pay
• Resolving queries both internally and externally around outstanding invoices
• Reconciliation of customer accounts and reduction of unallocated cash
• In addition to the duties and responsibilities listed, the job holder is required to perform other duties as assigned by management.

The ideal candidate . . .

• Minimum of 18 months experience working within a credit control/ accounts receivable function
• Ability to establish and maintain good client relationships, both internally and externally at all levels
• Ability to reconcile complex accounts and has excellent attention to detail
• Competence in Microsoft Office products, particularly Excel (VLOOKUP/XLOOKUP & PIVOT) and accounting software programmes
• Calm, confident manner to handle potentially uncomfortable conversations
• Have a systematic approach to work and an eye for detail
• Ability to work proactively, and resolve anomalies
• Being able to make a judgment when to consult others and act on information
• A values-led operator who acts as a beacon of integrity and trust and constantly demonstrates reliability
• Self-Motivation: Ability to prioritize and meet deadlines without direct supervision
• Excellent interpersonal and communication skills
• Ability and desire to work in a fast-paced and ever-evolving environment

Benefits

🏖 Holidays. We all need to rest so you get 25 basic holidays with the option to grow up to 30 with service + your birthday off + bank holidays!

⌚️ ️Flexible working! Use our flexible working hours and hybrid working environments to manage it.

🧘‍♀️ Wellness activities and a lot of pampering included. On top of that, you can add gym subscription discounts.

💻 Laptop and equipment.

🏥 Healthcare expense claim tools!

📔 Like in life, at work we also want you to grow with certifications.

🎉 Annual meet ups!

👥 Enhanced parenting scheme!

🚲 Cycle to work scheme and season ticket loan provided.

🏦 Pension and life insurance? Several, for you to choose what looks convenient.

💷 On demand pay tools for you to be able to access salary even before the end of the month!

Our Story

In July 2019 Fourth joined forces with HotSchedules to become the global leader in end-to-end restaurant and hospitality  management technology solutions. Together, the merged company now represents the world’s largest and only provider of end-to-end restaurant and hospitality management solutions for customers across the globe and of all sizes—from a single location or franchisee restaurant to a global restaurant or hotel chain. The combined company’s complete software-as-service (SaaS) solution suite including scheduling, time & attendance, applicant tracking, training, inventory management / procurement, HR / benefits and payroll services now serves customers in 120,000 locations worldwide and is supported by a dedicated, unified team across offices in the US, UK, Bulgaria, China, Australia, and UAE.

Fourth is an Equal Opportunity Employer

All qualified applicants will receive consideration without discrimination because of sex, gender identity, gender expression, sexual orientation, marital status, race, color, age, national origin, military status, religion, or disability or any other legally protected status.