Join Our Team
We are looking for a proactive and organised Credit Controller to join our finance team to support our UK and EU businesses. This is an excellent opportunity for an experienced individual who is passionate about maintaining strong customer relationships while ensuring effective debt management.
Key Responsibilities
- Maintain accurate customer ledgers, review ageing reports, and provide clear insight into outstanding balances, debt trends, and collection priorities
- Identify and escalate customers who may be experiencing cash-flow difficulties or present increased credit risk.
- Handle incoming emails through designated shared mailboxes and respond to customer queries promptly.
- Liaise with internal departments and business managers where appropriate to support the cash collection process.
- Set-up of new customer accounts and amendments to existing accounts, ensuring all relevant information and documentation is maintained accurately.
- Support the month-end close process and provide information required for regular and month-end reporting.
- Support the preparation of information relating to VAT requirements and assist with VAT returns where appropriate.
About You
The ideal candidate will have:
- Strong numerical and analytical skills.
- High level of accuracy and attention to detail.
- Excellent written and verbal communication skills.
- Strong customer service approach.
- Ability to prioritise workflow and deliver required outputs within agreed timescales.
- Logical thinking and problem-solving ability.
- Ability to work independently and take ownership of tasks.
- Flexible, hands-on approach with the ability to assist with ad-hoc requirements.
- Commitment to quality and procedural compliance.
Desirable
- Experience of using finance systems and technology to improve processes
- Relevant accounting qualification or equivalent experience
What We Offer
- Up to 5% match Company pension scheme.
- 4 x annual life assurance.
- Half day Friday
- Semi-flexible start and finish time
- Private medical insurance
- Employee Assistance Scheme
- Ride to work scheme
- Supportive and friendly working environment.
Smithers is an equal opportunities employer
Skills Required
- Strong numerical and analytical skills
- High accuracy and attention to detail
- Excellent written and verbal communication skills
- Strong customer service approach
- Ability to prioritize workflow and meet agreed deadlines
- Logical thinking and problem-solving ability
- Ability to work independently and take ownership of tasks
- Flexible, hands-on approach to ad hoc requirements
- Commitment to quality and procedural compliance
- Experience using finance systems and technology to improve processes
- Relevant accounting qualification or equivalent experience
What We Do
Our team helps medical device and pharmaceutical product manufacturers bring innovative, compliant and highly effective products to market with world-class expertise and extensive, independent testing capabilities at accredited facilities in the UK and USA. Our experienced medical device and extractables and leachables (E&L) testing teams will provide advice, guidance and recommendations as well as delivering test data to help you demonstrate compliance to regulatory guidance or specifications set out by the FDA, EMA, MHRA, USP, ASTM and ISO. Smithers also supports the pharmaceutical industry and the development of biologics and vaccines from discovery through phase IV, with expertise that includes bioassays and high sensitivity assays. Our scientists have expertise in large molecule bioanalysis assay development, validation, and sample analysis.
.png)
